Customer reviews from Samsung US
Samsung - Galaxy S26+ 256GB - Sky Blue (Verizon)
Average customer rating
4.8
(968 Reviews)
Rating breakdown 968 reviews
5 Stars
821
4 Stars
120
3 Stars
18
2 Stars
4
1 Star
5
90%of customers recommend this product.
(
9 out of
10)
Customer Reviews for Samsung - Galaxy S26+ 256GB - Sky Blue (Verizon)
Customer Rating
5
Excellent device!!!
on June 23, 2026
Posted by: DijonMustard
[This review was collected as part of a promotion.] I use my device daily for work and play. Galaxy AI turns wrong and misspelled messages into better sounding, correctly spelled messages.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey there DijonMustard, thank you for your feedback on your Samsung Galaxy S26+. We are happy to hear that you are so pleased with the usage of your device, and that Galaxy AI has been so helpful for communicating with your friends and loved ones clearly. We have provided a link to an article to help you with additional features of Galaxy AI you may want to integrate in to your usage. We have also provided a link to the Samsung Support Team to offer additional assistance if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Better than most but gated backend apps, bloatware
on June 30, 2026
Posted by: BebeButtercup
[This review was collected as part of a promotion.] Honest review: Sam26+ best flagship phone on the market right now as of 2026, featuring Galaxy Ai, expedient functionality, unpresidented consumer high ram and memory utility. The battery pleasently runs all day without need of charge! I tested it with intense 12 hour marathon in streaming movies in background while playing resource intensive online games, and asking Ai inquiries, without lag, only after 12 hours, did I require a battery charge- which only needed 30 mins from 0-100%. That is something most phones cannot do. The camera, audio, reception, functionality are better than any other phones on the market as of 2026. Sam26+ had more reasons to leave competitor phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's good and has many features & AI things but...
on July 3, 2026
Posted by: LoveEasyTech26
[This review was collected as part of a promotion.] I finally upgraded from my beloved S20FE 5G phone, after about 6 years, to the new S26+ after my old device's battery life became an issue. So I was really looking forward to not having to recharge my new phone multiple times to get through the day with average usage. Unfortunately, out of the box I found the battery level dropping faster than I like for a new phone. So that was my first disappointment. After investigating the issue and advice from the Galaxy AI, I found a few settings tweaks that help to lessen battery depletion so it lasts longer than before. So for help with how to use features on the phone or fix some issues due to settings the Galaxy AI can be quite useful. I still feel that the battery doesn't last as long as advertised especially without doing the tweaks I did. That said, it seems to have many seemingly helpful AI features but I don't feel comfortable enough with current AI privacy policies to enable all of them just yet.
The new UI took some getting used to but once I did it's quite handy and easy to use. Although, I wish you could make all the widget backgrounds semi-transparent like my previous UI. I do like how fast & responsive it is for most apps making it easy to use for listening to audio books, streaming music, occasional brief gaming or social media checking. The video quality is also pretty good but I wish the speakers were a bit louder. Also, it was hard to record fingerprints & it still fails to recognize my prints too often.
The new UI took some getting used to but once I did it's quite handy and easy to use. Although, I wish you could make all the widget backgrounds semi-transparent like my previous UI. I do like how fast & responsive it is for most apps making it easy to use for listening to audio books, streaming music, occasional brief gaming or social media checking. The video quality is also pretty good but I wish the speakers were a bit louder. Also, it was hard to record fingerprints & it still fails to recognize my prints too often.
Value
3
Response from Samsung USBy R&R Team, July 6, 2026
Hey there LoveEasyTech26, thank you for your feedback on your Samsung Galaxy S26+. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life and troubleshoot the fingerprint reader at your convenience. We have also provided a link to the complete manual to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect phone with the perfect features!
on March 10, 2026
Posted by: iNFiNiTE
[This review was collected as part of a promotion.] Just received my S26+ with Galaxy AI and I couldn't be happier. Already loving my battery life, speed and ease of use! I want to specifically call out the Smart Switch feature that moved over ALL my old phones files, messages pictures and apps. My smoothest phone upgrade ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S series continues to be the best of them all
on March 11, 2026
Posted by: bez825
[This review was collected as part of a promotion.] I have been a S user back with the 20 the. 22 then 24 and now 26. I will never buy a different phone. Love the features that come out and the Galaxy AI is fantastic. I won't go to another phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 11, 2026
Posted by: Tamir1
[This review was collected as part of a promotion.] Great phone I thought cameras were very smaller than ultra but they aren't they are so big and it got same processor as the ultra price is great and phone works smothly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26+ Is the best of both worlds.
on March 11, 2026
Posted by: GalaxyReviewCrew
[This review was collected as part of a promotion.] The Samsung Galaxy S26+ is a great middle-ground phone between the Samsung Galaxy S26 and the Samsung Galaxy S26 Ultra. It gives you a bigger screen and better battery than the regular model without the higher price of the Ultra.
The 6.7-inch AMOLED display looks great and the 120Hz refresh rate makes everything feel smooth when scrolling, gaming, or watching videos. Performance is fast too, so everyday tasks and multitasking run without any problems.
One of the standout features is Galaxy AI. It adds helpful tools like smarter photo editing, suggestions, and other AI features that make the phone feel more useful in daily life.
The camera system is solid as well, taking clear photos and good video even though it’s not as advanced as the Ultra.
Overall, the Galaxy S26+ feels like the sweet spot of the lineup—powerful, well-balanced, and worth considering.
The 6.7-inch AMOLED display looks great and the 120Hz refresh rate makes everything feel smooth when scrolling, gaming, or watching videos. Performance is fast too, so everyday tasks and multitasking run without any problems.
One of the standout features is Galaxy AI. It adds helpful tools like smarter photo editing, suggestions, and other AI features that make the phone feel more useful in daily life.
The camera system is solid as well, taking clear photos and good video even though it’s not as advanced as the Ultra.
Overall, the Galaxy S26+ feels like the sweet spot of the lineup—powerful, well-balanced, and worth considering.
I have purchased galaxy phones for years, and will continue to use the samsung ecosystem of products for their reliability and funcionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All-around great phone, perfect for my wants
on March 12, 2026
Posted by: JazzedRob
[This review was collected as part of a promotion.] I've had samsung phones for about 5 years in a row. The S20FE, S22+, S24+, and now the S26+. In that progression Samsung has refined the user experience to many things that I love. The build of their phones is solid, and feels great, even if it can sometimes be boring. I love the evolution of the OneUI software. It looks great, and is very customisable, and provides all the functions I've come to love. The Good Lock software is among my favorites and helps me take my phone to the next level of customization and usefulness. All of these things have continued in the S26+. Pair that with a leading edge processor that gives me a fantastic gaming experience and I'm sold. I'm new to the whole Galaxy AI business in phones, but I am learning to appreciate the little ways in which it helps my workflow. I also enjoy using the AI creative studio to make fun images of my family and my dog. I have also used Samsung tablets in that time frame, and I love how my phone works well with my tablet to keep my work going. I especially love how well my devices work together in the Samsung Notes app. Kudos to the team that continues to put out that helpful and intuitive software.
Value
5
Response from Samsung USBy R&R Team, March 12, 2026
Hey JazzedRob, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are so pleased with the features and capabilities of your device, and that Galaxy AI has helped you express creativity and streamline daily tasks for you. Please, don't hesitate to reach out to us in the future if any questions come up as you continue using your device, or you want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US