Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - White (Verizon)
Average customer rating
4.7
(1,570 Reviews)
Rating breakdown 1,570 reviews
5 Stars
1,251
4 Stars
242
3 Stars
55
2 Stars
15
1 Star
7
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26 512GB - White (Verizon)
Customer Rating
5
It's improved with every update.
on June 29, 2026
Posted by: Skynet
[This review was collected as part of a promotion.] The Galaxy AI it always keeps me company. When I'm lonely and when no one else is around, can you imagine that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: jazmovies1
[This review was collected as part of a promotion.] This is an easy phone to use. Watching shows and movies is easy and enjoyable when I'm out not able to be at home to watch. Screen size is decent volume is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My galaxy A26 phone is amazing
on June 29, 2026
Posted by: MommaBear12
[This review was collected as part of a promotion.] I do everything with my A26 from texting, sending emails, banking, filling out documents and signing them. I love how clear my photos and videos are. The most amazing thing for me is I can copy paste and print from my phone to my printer from anywhere in my house. My videos I can stream from my phone to my Samsung smart TV. I am still learning how Bixby works on my phone, but I'll get it eventually. It seems I never run out of storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love the camera views
on June 29, 2026
Posted by: bOjack
[This review was collected as part of a promotion.] I really appreciate having it cause it help me out with any issues I may have
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my new Galaxy S26!
on June 29, 2026
Posted by: CourtneyFl
[This review was collected as part of a promotion.] "Galaxy AI”
I have never owned a Galaxy phone before, this is my first one, and I am ABSOLUTELY IN-LOVEEE!
I bought the new Galaxy S26 from the moto edge and let me tell you, wow what a difference!
I feel like I finally own a phone in " the upper tier " ifyk what I mean ;)
I bought the new Galaxy S26 from the moto edge and let me tell you, wow what a difference!
I feel like I finally own a phone in " the upper tier " ifyk what I mean ;)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone.
on June 28, 2026
Posted by: Mohammed
[This review was collected as part of a promotion.] So far so good. Perfect screen size, great features and awesome camera.
Value
5
Response from Samsung USBy R&R Team, June 29, 2026
Hi Mohammed, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are pleased with the usage and capabilities of your device. We have provided links to resources to help fully discover your new device, adjust the settings to your prefeerences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1
The software is a mess
on June 27, 2026
Posted by: John
from Miami
The problems started when all my apps on the home page disappeared. They were all now in an app drawer. I had to bring them back to the home page. Then they disappeared again. Then they reappeared. Wow, this thing is confusing. Next, the phone started installing new apps spontaneously. It installed five different text apps. I could not stop it and can't figure out which ones I should delete and which single one I should keep. Next it freezes up and won't do anything. Then it spontaneously presents ads that I can't stop or get rid of. This phone is a mess. I wish I never got it. And it keeps getting worse. Now I can't open the email app. Instead I get advertising that I can't stop. When the ad ends, the phone locks up and I have to turn it off and back on again for it to work.
Update:
I solved my problems with this phone. I threw it in the trash.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Response from Samsung USBy R&R Team, June 23, 2026
Hi there John, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team to assist you with the changes you mention experiencing unprompted. WE have also provided a link to a troubleshooting guide to help you with the freezing you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This model phone has great features, great battery
on June 27, 2026
Posted by: Roundreba
[This review was collected as part of a promotion.] This phone has a great new style and much easier to hold with the squared off body casing. Love the bigger storage capacity, Longer battery life, & crisp clear graphics.
Value
5
Written by a customer while visiting Samsung US