Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - White (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,951 Reviews)
Open Ratings Snapshot
Rating breakdown 1,951 reviews
5 Stars
1,552
4 Stars
298
3 Stars
72
2 Stars
18
1 Star
11
71%of customers recommend this product. 
(
10 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 512GB - White (Verizon)
Customer Rating
5 out of 5
5
Does everything I want.
on May 25, 2026
Posted by: Midastouch
[This review was collected as part of a promotion.] I use it to pay bills and GPS EVERYWHERE! Couldn't be happier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my S26
on May 25, 2026
Posted by: MuteMercs
[This review was collected as part of a promotion.] What can I saying about my new phone? It great as I have my old S23 and only thing is that new phone just upgrade on everything. Nothing about which is the best phone you have...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: Justme76
[This review was collected as part of a promotion.] I love my Galaxy S26 phone. I use it for all things streaming, games and talking. I have used the Galaxy AI features for photos and looking up certain things. The photos come up great and using AI for looking up recipes and finding out certain information is awesome. Overall I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on May 25, 2026
Posted by: ShatteredInc
[This review was collected as part of a promotion.] Love the galaxy ai thing better than siri clarity the screen is amazing aswell not to mention all the little details you can change makes the phone even better i havent had a samsung phone since i was 18 but so far its the best purchase ive ever made.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is the best phone I have ever owned
on May 25, 2026
Posted by: HarlemsNocturnal125
[This review was collected as part of a promotion.] I used the AI to reformat my original/master copy resume for several jobs according to the job description and got hired at the VA.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really like the phone, minor buyers remorse
on May 25, 2026
Posted by: Ndubb28
[This review was collected as part of a promotion.] I really like the style and design of my new S26. It's fast and holds the battery life a long time even with many apps open and playing music.
I havent used the Galaxy AI features enough yet, but hope to continue exploring. I love that it was seamless reconnecting to my devices.
The only remorse I have is not going with the higher model for the advanced features of security and screen privacy. But overall it's a great phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on May 25, 2026
Posted by: Donaldduck
[This review was collected as part of a promotion.] This phone is great for streaming movies, you tube, or short videos. The Galaxy AI is very good to assist in any research you may need to do for personal knowledge, school, or work.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Same-o, Same-o
on May 25, 2026
Posted by: Rosebud13
[This review was collected as part of a promotion.] I'm not that impressed with the new phone. It could partly be that I don't know how to use all the features.
For some reason I have difficulty turning the phone off or accessing apps and other features. It takes multiple attempts, which can be frustrating.
I loss all my photos from years ago, when I tried to restore them nothing happened, they're still gone.
The apps are confusing too. When I attempt to access an app, a different pops up and when I click it, it to install and then it tries to force you to add other apps which has nothing to do with the one you needed.
Overall, the only good thing is it charges faster and retains the charge longer than my last one; otherwise it the same old thing.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 26, 2026
Hey Rosebud13, thank you for your feedback on your Samsung Galaxy S26. We know it can take time when upgrading to a new device to help you align the settings to your preferences, and discover the changes to the software. We have provided a link to the complete manual for your device to help you with the exploration and alignment of your device. We have also shared a link to the Samsung Support Team to assist you with the photos you mention having lost, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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