Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (Verizon)
Average customer rating
4.7
(1,575 Reviews)
Rating breakdown 1,575 reviews
5 Stars
1,256
4 Stars
242
3 Stars
55
2 Stars
15
1 Star
7
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26 256GB - White (Verizon)
Customer Rating
4
It's a good phone.
on June 29, 2026
Posted by: DABEST
[This review was collected as part of a promotion.] I am not like most people and have social media, so I am not on my phone all the time, but I can tell you I can go 2 days without charging it. This phone has been good for the year I have had.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on June 29, 2026
Posted by: Kristi1718
[This review was collected as part of a promotion.] I love my Samsung 26, I have always been a Samsung user since 2012. I would ever change a Samsung for any other brand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Long time Samsung Galaxy user
on June 29, 2026
Posted by: Xavier
[This review was collected as part of a promotion.] The Galaxy AI features are very nice and I do use them for verifying photos while commuting.
Though I originally purchased this phone due to its size because I come from using the bigger Samsung Note line that turns into the Samsung ultra line and I just wanted a phone that could fit in my pocket without any issues this time around.
With that said I fully understand that I had to sacrifice some processing speed as well as other things for the form factor but they are still negatives outside of that.
Unfortunately the negatives are the ability to multitask.
I do experience some lagging and from time to time the app itself will shut down when I try to multitask within the app let alone multiple apps at one time.
I do experience some lagging and from time to time the app itself will shut down when I try to multitask within the app let alone multiple apps at one time.
Now that I'm typing everything out to be honest that's really my only negative so I don't have anything else lol.
Outside of that negative that I spoke about I believe the Samsung Galaxy s26 baseline model is phenomenal.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hey Xavier, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage of your new device. We have provided a link to an article to help you adjust the refresh rate to help you multi-task better and more efficiently. We have also provided a link to the Samsung Support Team to assist you further if this experience continues, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Samsung S26
on June 29, 2026
Posted by: CLC2025
[This review was collected as part of a promotion.] I have to reset my phone all the time when I hit a dead zone it doesn't automatically come back up I have to reboot the phone its bad about dropping calls
Value
2
Response from Samsung USBy R&R Team, June 30, 2026
Hey CLC2025, thank you for your feedback on your Samsung Galaxy S26. We know how important your phone calls are to you every day, and needing the reliable connection .We have provided links to troubleshooting guides to help you with this experience at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone great value
on June 29, 2026
Posted by: Nymurtaugh315
[This review was collected as part of a promotion.] This is a great phone with awesome galaxy AI capability.u can never go wrong with any of the galaxy phones.great value for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Having to get use to a new phone, it's features,
on June 29, 2026
Posted by: Nicnac54
[This review was collected as part of a promotion.] My glaxey is nice phone, but I jave to get used to it. I love the big screen and it's easy to navigate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is pretty fast
on June 29, 2026
Posted by: Versace
[This review was collected as part of a promotion.] Galaxy ai, so this device is very good kinda has the same features but some slightly different features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smaller phone
on June 29, 2026
Posted by: Tapatingo
[This review was collected as part of a promotion.] I had Samsung phones forever, but after losing my S23+ while whitewater rafting, I couldn't afford a new Galaxy and went with the free Pixel 7. Big mistake. Finally paid off the Pixel amd didn't want another huge phone that I couldn't sit down with it in my front jeans pockets. The S26 is just small enough to be comfortable. And Galaxy AI, what more can I say about that?
Value
5
Written by a customer while visiting Samsung US