Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,954 Reviews)
Open Ratings Snapshot
Rating breakdown 1,954 reviews
5 Stars
1,554
4 Stars
299
3 Stars
72
2 Stars
18
1 Star
11
71%of customers recommend this product. 
(
10 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - White (Verizon)
Customer Rating
5 out of 5
5
Really nice, smooth, durable, roomy
on October 20, 2026
Posted by: Mygal26
[This review was collected as part of a promotion.] I chose my S26 due to owning previous galaxies that allowed for more choices for Smoother operation with more memory and cool newer abilities without restrictions. Appropriate model name of Galaxy as it expands discovery
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Galaxy
on October 20, 2026
Posted by: GalaxyGirl
[This review was collected as part of a promotion.] I chose the Galaxy S26 because I was looking to upgrade my phone at the time. I had previously had the S25 and loved it so upgrading to the S26 was an easy choice for me. I honestly use my phone for w everything, gaming and streaming included. I think I will be a Galaxy girl for life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Busted in 2 weeks.
on October 20, 2026
Posted by: Kittycat
[This review was collected as part of a promotion.] I chose the S26 because it was the only option available with insurance since I ran my S25 over accidentally. I've had it for 2 weeks and it's much smaller than I prefer causing me to constant typos and 3x as long to type things out. I also have already managed to busy 2 of the 3 camera lenses on the back as well as the entire bavk of the phone which is horrible cuz my insurance won't replace it again so soon.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on October 19, 2026
Posted by: Akidwithaphone
[This review was collected as part of a promotion.] I chose this device because it was on sale. However, this phone is amazing. Its lighting fast, has useful AI features, and a thoughtful design. I use it to game lightly, last minute editing, photography, among other things. My phone is really all in one.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, October 20, 2026
Hi Akidwithaphone, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear how much your device has been useful to your daily needs with Galaxy AI, and that you are enjoying your gaming as well. We have shared a link to the Samsung Support Team to assist you if you have questions about your device during usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it so much! Where to begin?
on October 19, 2026
Posted by: Art101
[This review was collected as part of a promotion.] I previously had a Samsung A14 & was never happy with its minimal capabilities. I have to admit, it was better than the non Samsung phone I had before that. This time, I chose the S26 & could not be happier. Yes, it was pricier, but well worth it overall. With my previous carrier I was able to use visual voicemail but, with the A14 & new carrier it was just not possible. But now my visual voicemail is back & I couldn't be happier. Another thing I love is the camera quality. The pictures are so much better than the A14. Unfortunately, when posting art on the A14, the camera quality was so poor that the colors were not accurate unless I used a filter. I'm an amateur artist & I save most of my work on an app, so that I can quickly find it all in one place instead of having to scroll through my photos to find a particular pic. And yes , I do realize that I had the capability to place pics in an album on my phone or in the cloud. But, I'm very accident prone and didn't want to lose all the pics should I somehow break the phone. Sure enough that's what happened with my Samsung A14. Saving the pics on an app is also beneficial to me because I can quickly share my photos with friends & family. I almost daily find another great feature with this S26. I'm like a kid in a candy store. I love all the storage space. The color of the phone is perfect. I could go on & on, except for my character limitation on this review. Overall, I'm extremely pleased with this S26.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I CHOSE RIGHT
on October 19, 2026
Posted by: Amenecologicalrestoration
[This review was collected as part of a promotion.] So when I decided to get the Samsung 26 S Series "I chose" the right phone. I have had nothing but an extreme great experience with the Samsung S Series phones in fact I believe that they're one of the best phones on the market today and buy one of the best I mean number one!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung galaxy
on October 18, 2026
Posted by: Lovemysamsung
[This review was collected as part of a promotion.] I chose this phone because it fits into my hand Perfectly. I.chose this phone because I enjoy the easy access to use the included
Highlights like the camera, Google gemini, it fits into my pocket without breaking it, each upgrade allows me discover new ways to use the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It does less than any Samsung Galaxy I've ever had
on October 18, 2026
Posted by: Justme
[This review was collected as part of a promotion.] I've had lots of Galaxy phones and this one is the most plain and it does less I really wasn't too impressed as soon as I can I will be getting out of this phone and hopefully getting a better one I still love Samsung Galaxy just not this plain one
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 19, 2026
Hey there Justme, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We understand how important it is to feel that you've made a good investment in a new device that is exciting to use every day. We have provided links to resources to help you maximize your experience with your device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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