Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (Verizon)
Average customer rating
4.7
(1,573 Reviews)
Rating breakdown 1,573 reviews
5 Stars
1,254
4 Stars
242
3 Stars
55
2 Stars
15
1 Star
7
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26 256GB - White (Verizon)
Customer Rating
3
Works decent will glitch out when software updates
on August 17, 2026
Posted by: Redlovestheorange
[This review was collected as part of a promotion.] I chose this as an upgrade to my s24 but it will glitch out requiring multiple reboots after software updates. Camera will randomly shut down.
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We completely underestand how frustrating it is when your device is not functioning as intended or expected. We have provided links to resources to help you with the frustrations you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience interruptions to your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
“I use the AI features to enhance my photos, to se
on August 17, 2026
Posted by: RJRAMIR1
[This review was collected as part of a promotion.] “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to navigate
on August 17, 2026
Posted by: Foxdale49
[This review was collected as part of a promotion.] Works great for all my communications, buying, banking and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Average phone
on August 17, 2026
Posted by: S26user
[This review was collected as part of a promotion.] The s26 is average. The charge doesnt hold very long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I chose a cool title
on August 17, 2026
Posted by: Jackbee
[This review was collected as part of a promotion.] I strem videos mostly, great device 👍
I chose
Good for most tasks
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Hey Jackbee, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device for your needs. We have provided links to resources to help you fully explore your device, customize the settings to your needs, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the galaxy s26
on August 17, 2026
Posted by: MOUSEEK46
[This review was collected as part of a promotion.] I chose the galaxy s26 due to the fact it's small and compatible, very fast and all the security features.Im very happy and enjoy this device than all my past devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 17, 2026
Posted by: Greeneyedscottie
[This review was collected as part of a promotion.] I chose this beautiful phone for the ease of use and great signal. Sometimes it will lose sound, but otherwise a great phone for personal use or business and fits in my hand better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size, lightweight, powerful
on August 17, 2026
Posted by: Charlie1956
[This review was collected as part of a promotion.] I chose the Samsung S26 because I prefer a smaller, lighter phone. This phone is very fast and easy to use. It also takes great photos. The screen, and colors are very impressive. I am very satisfied with this phone and plan to keep it for years.
Value
5
Written by a customer while visiting Samsung US