Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,955 Reviews)
Open Ratings Snapshot
Rating breakdown 1,955 reviews
5 Stars
1,555
4 Stars
299
3 Stars
72
2 Stars
18
1 Star
11
71%of customers recommend this product. 
(
10 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - White (Verizon)
Customer Rating
5 out of 5
5
This product has great features
on March 26, 2026
Posted by: Momof373
[This review was collected as part of a promotion.] I use my Samsung Galaxy 26 for everyday use. Gaming, email, texting, calls, social media. I like all of the great features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has a seamless design
on March 26, 2026
Posted by: AndroidLover29
[This review was collected as part of a promotion.] I use this phone for everyday personal use and it hasn't had any issues with anything I do. Unlike a generic android this phone won't glitch and restart randomly. The processor seems like it can handle a heavy load and that makes the phone so seamless in my opinion. Things just like connecting to my Bluetooth radio in my car are even so much easier. The galaxy AI has been interesting since there are many built in features for it. I do like it but I'm still getting used to it also as I'm not an AI user typically. As a base model phone it's definitely worth the money. I bought me and my husband one! We love them overall! Geat phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This item has great features
on March 25, 2026
Posted by: Moon914
[This review was collected as part of a promotion.] This phone is awesome some great features. The camera is spectacular and the new al is awesome is has Atkins of suggestions and information love it!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, March 25, 2026
Hey Moon914, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how pleased you are with the enhanced features of Galaxy AI, and that you are finding the camera so fun to use every day. We have provided links to the complete manual and the Samsung Support Team to help you maximize your experience with your new device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Having a raised camera lens is not functional
on March 25, 2026
Posted by: Nin19
from Iowa
This is a nice phone but I really don't like that the camera lenses are not flat to the back of the phone. I had the same problem with the S24 but I was able to find a case for that one that leveled the back of the phone. It's annoying when you want to play a game with your phone on a flat surface and it wobbles.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New Galaxy 26
on March 24, 2026
Posted by: Tulsatigger
[This review was collected as part of a promotion.] Very user friendly, nice size, beautiful colors, excited to use new AI feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice phone, small size
on March 24, 2026
Posted by: Almostarad
[This review was collected as part of a promotion.] This is my every day phone. I have always liked Samsung phones but this one is great. I like using Galaxy AI features for backgrounds, and creating. My coworkers are envious!😆
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid advanced phone with cutting edge features
on March 24, 2026
Posted by: Dave123
[This review was collected as part of a promotion.] For those jumping into or allready using advanced AI features this phone is fantastic. Great for people needing to change or enhance photos quickly on the go. Samsung makes one of the most stable products on the market and this one definately delivers. AI integration on the phone is making daily tasks much more productive even for simplifying life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Another Disappointment
on March 23, 2026
Posted by: Bunnies
from California
You would think the latest model would bring back all the convenient features that were taken away from previous models (slider bar for music players on the lock screen, speech to text button on the right side of the keyboard). But no, another huge disappointment.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R Team, March 24, 2026
Hey there Bunnies, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We know how frustrating it can be to have to adjust your usage to the changes in the software. We have provided a link to the complete manual for your device to help you customize your device to your preferences, and discover the ways you can streamline many processes on your device with Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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