Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,954 Reviews)
Open Ratings Snapshot
Rating breakdown 1,954 reviews
5 Stars
1,554
4 Stars
299
3 Stars
72
2 Stars
18
1 Star
11
71%of customers recommend this product. 
(
10 out of 14
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - White (Verizon)
Customer Rating
4 out of 5
4
Very nice compared to my previous phone
on September 30, 2026
Posted by: TechSkeptic
[This review was collected as part of a promotion.] I chose the S26 because of the price compared to the usability. The phone is lightweight and easy to use. My only complaint is the small size. As a bigger person, it almost feels like a toy in my hand.
Overall, I am pleased with this phone for my personal usage.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on September 30, 2026
Posted by: r4o2b0b
[This review was collected as part of a promotion.] I chose the S26 because I've had other S series phones and they have all been amazing. I use it for everything, business and personal. I do a lot of streaming movies and shows as well as playing games via Xbox on my phone. I dont have a computer because I have my S series, currently on S26, that does everything I need it to do and then some. Amazing phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on September 30, 2026
Posted by: GBEANS
[This review was collected as part of a promotion.] I absolutely love my galaxy s26. The camera quality is amazing. It has good storage as well. The battery on it last a long time even with all the apps i constantly run ect.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best!
on September 30, 2026
Posted by: Pineapplemother
[This review was collected as part of a promotion.] I chose the s26 because I love the ease of use, the high quality battery and the over design of the Samsung S series phones. It has great tech features, security features and health tracker. This is a wonderful phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Solid, all-around Android device
on September 30, 2026
Posted by: MrMatt78
[This review was collected as part of a promotion.] I have used several different Android phone brands in the past several years, but mostly Pixel and Galaxy devices. I chose to stick with the Samsung Galaxy S26 for quite some time now and believe I will be staying with Samsung. It just is an all around great device. Screen, performance, cameras, and software features all are great and just work well together. No complaints
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on September 30, 2026
Posted by: Missa67
[This review was collected as part of a promotion.] My phone keeps getting very hot when I'm using it. My cousin has the same phone and it set her house on fire! I'm returning it for something else.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 1, 2026
Hello Missa67, thank you for sharing your feedback on your Samsung Galaxy S26. We know how distressing it is when your device is not functioning as intended or expected. We have provided a link to an article to help you troubleshoot the temperature of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device we appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Why I Chose the Samsung Galaxy S-26
on September 30, 2026
Posted by: Bernosmojo420
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 because it's camera is excellent and as easy to use as the previous Samsung Galaxy versions also this phone makes it easier to function in life as a combat related disabled veteran who suffers from epilepsy this phone helps me in more than one way. The fact that this phone is easy to learn and experience all the added features and options it offers, someone like me who has seizures can pick up where I left off right before a seizure. I also chose this phone because it is light and weight it is thin in size and it is strong I love my Samsung Galaxy s6!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy S26
on September 30, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] Well all in all its a good device I chose the S26 because it processing speeds that are factory software installed its camera has great features and zoom quality and helps multi-tasking school work, emails, and uploading and downloading is all made easier.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 1, 2026
Hey Joseph, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall pleased with the features and capabilities of your device. We have provided a link to the full manual to help you further explore the capabilities and maximize your usage every day. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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