Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (Verizon)
Average customer rating
4.7 out of 5
4.7
(793 Reviews)
Open Ratings Snapshot
Rating breakdown 793 reviews
5 Stars
637
4 Stars
121
3 Stars
25
2 Stars
8
1 Star
2
100%of customers recommend this product. 
(
6 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - White (Verizon)
Customer Rating
5 out of 5
5
New Galaxy 26
on March 24, 2026
Posted by: Tulsatigger
[This review was collected as part of a promotion.] Very user friendly, nice size, beautiful colors, excited to use new AI feature
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty nice
on April 27, 2026
Posted by: SamsungCust
[This review was collected as part of a promotion.] I use my phone to manage my busy household schedule, bills, & kids. So being linked to the family thru the apps is nice. Recently upgrase from an S21 to S26. Most of the upgrades are premium. AI helps me edit photo, manage my emails, and the rest of my digital network.
There are a few glitches that could be improved on. But mostly I'm happy with the new features and options
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My galaxy phone S26 with AI great!
on March 20, 2026
Posted by: Nana19
[This review was collected as part of a promotion.] I'm so excited with the new galaxy s26 loving the new AI features and loving the excitement of going through new features it brings the camera is so vibrant love the pictures I've been a galaxy lover for more then 15 years always excited to see the next one but right now loving this new S26 right now thank you so much for the galaxy s26 God bless use all .....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
New phone S26
on April 13, 2026
Posted by: networKing
[This review was collected as part of a promotion.] Galaxy AI is a new feature which is nice. Still reviewing all new features.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there NetworKing, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are happy with your inital exploration of Galaxy AI. We have provided a link to an article to help you with the additional capabilities of Galaxy AI on your device. We have also provided links to the complete manual and Samsung Support Team to help you align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product at the right size.
on April 22, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] The Galaxy S26 is a great phone for individuals who want an advanced phone with a small footprint. The AI features are a real plus. The speakers produce adequate sound during phone calls and video streaming.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Phone
on May 17, 2026
Posted by: JACOLANTERN80
[This review was collected as part of a promotion.] This phone is the perfect size. It's so sleek and comfortable. The display is vivid and bright. This phone takes beautiful pictures. There are so many settings and things you can personalize. I love the themes. I have always had iphones in the past and I'm so happy I decided to switch to Samsung. I love this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S26 is a downgrade
on March 16, 2026
Posted by: Steve
So i purchased the base model s26 and let me tell you that the image quality is poor and blurry , the colors are terrible , the colors of video reels on facebook and youtube have a yellow/greenish hue tint. Too much brightness and contrast , RBG does nothing , i upgraded from a galaxy s20 5g and i must say it still has a better display/colors than the s26. I've been a galaxy phone type guy for a while because i don't like iphones but the s26 is really turning me off.
Response from Samsung USBy R&R Team, March 17, 2026
Hello Steve, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We completely understand how disappointing it can be when your device is not operating as intended or expected. If you are using the new privacy display the Maximum Privacy protection mode is designed to enhance privacy effects more than the standard Privacy mode. In this mode, pixel operation control is used to strengthen privacy effects, which may cause slight color changes or a blurry appearance on the screen. We have provided a link to the complete manual to help you adjust the display settings to best align to your preferences, including the privacy display. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I really like the size.
on April 14, 2026
Posted by: Plumbsy
[This review was collected as part of a promotion.] The Galaxy s25 it's in my hand really well, is easy to grip and has all the features I've grown to expect from a Galaxy phone.
Although I've only had it a few hours I believe it's going to work well for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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