Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - White (Verizon)
Average customer rating
4.7
(1,575 Reviews)
Rating breakdown 1,575 reviews
5 Stars
1,256
4 Stars
242
3 Stars
55
2 Stars
15
1 Star
7
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26 256GB - White (Verizon)
Customer Rating
5
Light and Handy
on May 14, 2026
Posted by: BrokeandMoody
[This review was collected as part of a promotion.] My new Galaxy phone was smaller than my old one, it worked as I commanded. Then I started adding my Apps, it didn't like that too much. Perhaps none of my problems are due to the phone. I believe my account has been hacked and I can't afford to purchase an Anti-virus package at this time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's good but needs more upgrades
on May 14, 2026
Posted by: Zakariya
[This review was collected as part of a promotion.] I feel as that the base model of the S series hasn't been receiving enough attention as there hasn't been much change to the hardware since the s23 . I feel like the base model could definitely use better camera and higher charging speed of even a better battery capacity. The s26 needs to also receive some attention instead of it just being the regular base model
Value
3
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Zakariya, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We know how important your device is to you every day for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you discover the enhanced features of Galaxy AI, camera features, and maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
It's an amazing Phone
on May 14, 2026
Posted by: Love26Forever
[This review was collected as part of a promotion.] Galaxy AI has been extremely useful on the s26
It's made my productivity much better it's also made battery life a lot better as well.
The S26 also has availability to use Android 17 and one UI 9
I have owned the s26 for a month or so and it has been an amazing experience with this amazing phone
It's made my productivity much better it's also made battery life a lot better as well.
The S26 also has availability to use Android 17 and one UI 9
I have owned the s26 for a month or so and it has been an amazing experience with this amazing phone
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Love26Forever, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so pleased to hear how useful you are finding Galaxy AI on your device, and that you are finding yourself more productive during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phones does it all
on May 13, 2026
Posted by: godslife2026
[This review was collected as part of a promotion.] Galaxy AI is awesome helping out with everything. I use my phone for work play everything.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how awesome you are finding your new device, and that it helps you accomplish so many daily tasks and goals. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 13, 2026
Posted by: Towman25
[This review was collected as part of a promotion.] I have had so many galaxy phones and every year when I upgrade it doesn't surprise me on how much they've improved. Even now with Galaxy AI it's getting better every time they do an upgrade.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hey there Towman25, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are feeling good about your upgrade to a new device, and that Galaxy AI continues to get better and help you streamline so many different ways these features streamline daily tasks, and enhance your life. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great product features
on May 13, 2026
Posted by: ANGELBABIES69
[This review was collected as part of a promotion.] Galaxy Ai is amazing and is a great feature. I would recommend it to everyone.
Value
5
Response from Samsung USBy R&R Team, May 13, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear how pleased you are with the enhancements made to Galaxy AI, and that you would recommend your new device to the people around you. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The storage space!!
on May 11, 2026
Posted by: ILovesU
[This review was collected as part of a promotion.] I love the storage space so much, about 250 GB of storage I believe, so much more that most devices and it's super useful of course! Up to you and what you're looking for, storage space for images, videos, memories, etc.
My Galaxy AI is awesome! So much to do and very helpful especially in everyday life. It helps me plan, keep track, study, move & exercise, it keeps me accountable overall.
A great size and light weight phone, perfect for moving around. Genuinely awesome cameras for pictures, etc. Especially if you like to take pictures all hours of the day, your nightlife pictures get a huge upgrade with the quality, and brightness. The cameras are a bit big but I don't care about it too much.. if you'd like a slim phone, maybe this isn't for you though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S26 delivers fast performance,
on May 11, 2026
Posted by: Superflymaeyus
[This review was collected as part of a promotion.] The Samsung Galaxy S26 is a sleek and powerful flagship with a bright 120Hz AMOLED display, excellent performance, improved Galaxy AI features, and solid cameras. Battery life and software experience are great, though the upgrades over the previous generation feel a bit minor. Overall, it’s a premium phone that delivers a smooth everyday experience.
Value
5
Written by a customer while visiting Samsung US