Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Cobalt Violet (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,504 Reviews)
Open Ratings Snapshot
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product. 
(
9 out of 11
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 512GB - Cobalt Violet (Verizon)
Customer Rating
5 out of 5
5
Reliable and user friendly
on July 4, 2026
Posted by: SamsungFan4Life
[This review was collected as part of a promotion.] I've been using the Samsung Galaxies for years now and of course upgraded to the S26 when I was ready for a new phone. I appreciate that these phones are easy to use without an instruction manual. I've tried other phones and struggled to understand their features. The galaxy always has a great camera. I love photography so this is particularly important to me. I'm excited about my new phone and will continue using the Galaxies for as long as they're available. I have been purchasing a new one every 3 years, not because the current phone stops working, simply because I'm ready for an upgrade. I never trade in my previous phones, I keep them in case something should happen to the new phone. The previous phones are always still fully functional, and I appreciate having a backup.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 15, 2026
Hi SamsungFan4Life, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are so pleased with you latest upgrade to a new device, and that you are loving capturing amazing photos and videos with your camera. We hope you'll reach out to us again in the future if you have questions, or wish to provide further feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love My New Phone
on July 4, 2026
Posted by: LuLu13
[This review was collected as part of a promotion.] Just traded my old Samsung S22+ last week for the new S26. So far, everything is easy to use, it was simple to transfer data/prgrams over and great picture quality.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJuly 17, 2026
Hey there LuLu13, thank you for your feedback on your Samsung Galaxy S26. We are so happy to hear how happy you are with the upgrade to your new device, and that it has been easy to setup and use thus far. We have provided links to articles to help you maximize your experience, customize your device, and answer your questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Samsung Support
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new galaxy phone
on July 4, 2026
Posted by: MjUsa1
[This review was collected as part of a promotion.] Switched from s23 to s26 with more storage.
Phone runs smoother and has a lot new features inside the phone, like galaxy AI for photo editing, and got beautiful colours to pick from!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovin' the new phones!!!
on July 3, 2026
Posted by: Maidenluk
[This review was collected as part of a promotion.] Loving my new Galaxy S26! The Galaxy AI and all its advancements are so amazing; I feel like I will never be bored again. The new Android system is better than ever. I never expected one phone to be this fast or informative. Absolutely astonishing.Just got my hands on the new Galaxy S26 and wow, it's a game-changer! 🤩 The AI features are seriously mind-blowing, making everything so much smoother. I'm especially loving the new operating system – it feels so intuitive and user-friendly. It's like my phone actually understands what I need before I even ask! ✨ My productivity has definitely gotten a major boost. The camera is stunning, capturing every moment with incredible detail. 📸 And the battery life? Impressive! 🔋 I can go all day without needing a charger. This upgrade is definitely worth it! #GalaxyS26 #NewPhone #TechGoals #AI #Android #Smartphone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING VIDEOS
on July 3, 2026
Posted by: Lifeseasierwithsamsung
[This review was collected as part of a promotion.] I love the camera on my new Samsung s26. I went to a concert and when I was recording it made it seem like I had way closer seats. The galaxy ai teaches me about all the new features on my phone. It does all kinds of handy things I would have never thought about
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Too delicate to be such an impressive machine.
on July 2, 2026
Posted by: MadameTeXaS
[This review was collected as part of a promotion.] I have enjoyed My Samsung phone since I first received it this past Mother's Day as a Mother's Day gift HOWEVER I am NOT a fan of the screen being so EASILY damaged.
Samsung has ALWAYS been a reputable company/manufacturer of electronics & I'd like to see a bit more emphasis on a phone that is virtually indestructible being as how we are headed into a NEW age & a NEW world where FRAGILITY can get One KILLED- better to err on the side of caution- AGREED?
If I were to consult Galaxy AI (aka GeMiNi) I'd wager to bet that Galaxy AI would be in agreement with My belief that since "We the People" are extremely dependent on Our phones these days it's ONLY right that SOMEBODY come with a phone that We CAN depend on- Your thoughts???
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26
on July 1, 2026
Posted by: CoupevilleDreams
[This review was collected as part of a promotion.] So I've had my new Samsung Galaxy S26 for a couple weeks and it is fantastic! I haven't had a brand new phone in at least 4 years. I got a used phone a couple years ago because I didn't want to spend a lot of money. However, it was not going to be supported past July 2026. My husband can attest that I spent hours searching reviews. What made me choose the S26? First, I wanted a smaller footprint. I didn't want to feel like I was hauling around my tablet (smile). Second, the 7 years of system support . Third, 7 years of operating system support. Fourth, the price is well worth it and Lastly, it seems a small thing, but I was able to get my favorite color. We are definitely a Samsung family (TV, tablets and phones).
I am more than happy to always give Samsung a shout out. I love my phone because there is so much to learn!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New S26 phone
on June 30, 2026
Posted by: HenryPinkles
[This review was collected as part of a promotion.] I needed a new phone because my Samsung Galaxy S22 was going to wear out. I went in picked up the S26 and seamlessly transferred all my data to the new phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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