Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(1,887 Reviews)
Rating breakdown 1,887 reviews
5 Stars
1,503
4 Stars
288
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 512GB - Cobalt Violet (Verizon)
Customer Rating
1
awful
on October 11, 2026
Posted by: Anonymous
Its an awful device for business. Great for kids that like ludicrous amounts of unnessesary controls and social.media, including no filters on some very dubious ones.
The funvtjo ality only works if you are happy with zero privacy, again that seems to fit with youngsters who don't care about that.
In all a fairly unuseable device unless you like living on a phone or it's your best friend. Both of ehich are equally quite sad.
The funvtjo ality only works if you are happy with zero privacy, again that seems to fit with youngsters who don't care about that.
In all a fairly unuseable device unless you like living on a phone or it's your best friend. Both of ehich are equally quite sad.
Response from Samsung USBy R&R Team, October 12, 2026
Hi there Stever, thank you for your feedback on your Samsung Galaxy S26. We completely understand how distressing it can be when your device is not meeting your expectations, or aligning to your specific needs. Without knowing what features you may seeking with your device, we have provided links to the full manual and the Samsung Support Team to help you best align your device to your usage, and providing peace of mind. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S24
on October 10, 2026
Posted by: RockyBCMi
[This review was collected as part of a promotion.] I upgraded to the S26 after my S24 went for a swim in our fish tank. This is BY FAR the best Samsung phone I have ever had and I have always had a samsung phone. Keep up the AWESOME JOB!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone is still too new to find fault with.
on October 10, 2026
Posted by: Happyathome
[This review was collected as part of a promotion.] I just purchased my new Samsung S26. I bought it to replace my old Galaxy J7.
What a world of difference!
Now I have to learn about AI,and all the wonderful things this phone can do.
I bought this specific phone for the 512GB storage. Tired of running out.
So far, I know I am going to love it, just going to take time.
What a world of difference!
Now I have to learn about AI,and all the wonderful things this phone can do.
I bought this specific phone for the 512GB storage. Tired of running out.
So far, I know I am going to love it, just going to take time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute Greatness.
on October 10, 2026
Posted by: MyShelley
[This review was collected as part of a promotion.] I Chose The Galaxy S26 Over Other Series and Im So Glad I Did.. video creating and Capturing Family Moments Are Such Beauty With My New Phone. Such A Great Experience and Choice I Made. Video Quality Is Amazing and The Overall Quality Of Galaxy S Series Never Fails. Absolutely Love The Series and All Galaxy For Most.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is truly good
on October 10, 2026
Posted by: Devioushasas26
[This review was collected as part of a promotion.] I chose this phone not only because it is the newest but I new it would work well. There's a lot of storage compared to the s23 and performs really well with the speakers and mic. The only downside i wish the performance was a little better. Sometimes its a little buggy. But maybe its not a phone problem who knows.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 one month use
on October 10, 2026
Posted by: Galaxyuser
[This review was collected as part of a promotion.] I chose th Galaxy S26, base model is a great choice for anyone looking for a premium smartphone without going for the larger or more expensive Ultra version. It features a bright, vibrant display, a smooth user experience, and fast performance that handles everyday tasks, multitasking, and gaming with ease. The cameras take sharp, detailed photos with good colors, making it a reliable option for everyday photography and social media. The compact design also makes it comfortable to hold and use with one hand. Battery life is solid for regular daily use, although heavy users may need to charge before the day ends. Samsung's software experience is polished, with useful Galaxy AI features and long-term software support adding extra value. However, charging speeds and camera upgrades may feel modest compared with some competitors, especially if you already own a recent Galaxy flagship. Overall, the Galaxy S26 base is a well-rounded phone that delivers excellent performance, a premium feel, and useful features in a compact package. It's a great option for users who want a reliable flagship without the extra bulk or cost of the Ultra model.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on October 10, 2026
Posted by: Jinn27
[This review was collected as part of a promotion.] I bought the s26 for my mom for her birthday. Thinking it was going to be a larger phone, unfortunately, it was not. The screen was pretty small, and it was a very slippery phone. She has a hard time holding things so it fell out of her hands a lot. And eventually the screen cracked. There's a power button, it was really difficult for her to push down. I later realized that I should have ordered
The ultra version, but I wasn't offered that when buying the s26. For the size of the phone and the difficulties my mom had with it. It definitely was not worth the price that I ended up paying for it.
The ultra version, but I wasn't offered that when buying the s26. For the size of the phone and the difficulties my mom had with it. It definitely was not worth the price that I ended up paying for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Camera is unimpressive, otherwise good
on October 9, 2026
Posted by: Y3l3n4
It's a good device but with every new version of the S series, I find I am more and more disappointed with the camera. I unfortunately had to switch out my S21 due to the battery swelling, and while the two devices run similarly, there is a noticeable difference in the quality of the camera. The S21 camera captured colors the way the naked eye sees them — this camera mutes them so much it's barely worth the shot. The S22 camera was worse than the 21 but still better than the 26. It's disappointing for the price. I couldn't care less about having AI on my phone, bring back a good camera.
Response from Samsung USBy R&R Team, October 12, 2026
Hello Y3l3n4, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We completely understand how frustrating it is when your device is not functioning as expected. We have provided links to resources to help you with the different camera settings and features, as well as disabling any features you feel are not aligning to your usage. We have also provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US