[This review was collected as part of a promotion.] This was the easiest upgrade yet! I was able to quickly transfer my old phone's data to this phone - it was seamless! No frustrating figuring out how to do anything on the S26! I was hesitant to upgrade but am so glad I did! The S26 is slick and the pictures are so clear! Highly recommend it!
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hey Radarbarb, thank you for your feedback on your Samsung Galaxy S26. We couldn't be happier to hear that this upgrade as been smooth and easy, and that you are having such a great inital impression of your device. We have provided a link to the Samsung Support Team if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
There's always something to do on this phone, and
on May 23, 2026
Posted by: Chomo3000
[This review was collected as part of a promotion.] I've never had any experiences like this was a I.It has helped me tremendously with figuring things out, finding things again, things done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!
on May 23, 2026
Posted by: Ruspotted2
[This review was collected as part of a promotion.] I love my Galaxy! I just got the S26 in Feb and it's amazing! It has Galaxy AI which is so handy! You can speak right to it and it will help you! This phone has all the features you can think of!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 24, 2026
Posted by: ILoveLoveshy
[This review was collected as part of a promotion.] I recently upgraded from my previous s20 and the s26 is so much better. I personally found that the device had a much better battery life (even with battery protection on) and the camera is incredibly good. Though I really dislike the Galaxy AI features. I'm against AI so seeing it incorporated into most apps sucks. I really wish there was a way to disable those features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone mainly the camera feature
on May 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the camera features because I am a amature photographer that takes a lot of pictures at night and it really captures the stars when I take them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The storage space!!
on May 11, 2026
Posted by: ILovesU
[This review was collected as part of a promotion.] I love the storage space so much, about 250 GB of storage I believe, so much more that most devices and it's super useful of course! Up to you and what you're looking for, storage space for images, videos, memories, etc.
My Galaxy AI is awesome! So much to do and very helpful especially in everyday life. It helps me plan, keep track, study, move & exercise, it keeps me accountable overall.
A great size and light weight phone, perfect for moving around. Genuinely awesome cameras for pictures, etc. Especially if you like to take pictures all hours of the day, your nightlife pictures get a huge upgrade with the quality, and brightness. The cameras are a bit big but I don't care about it too much.. if you'd like a slim phone, maybe this isn't for you though.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Software is a step backwards, phone is too large
on March 9, 2026
Posted by: cvs26review
[This review was collected as part of a promotion.] The software in this new phone is a step back compared to my previous device (z flip 5). It lost customization options I made use of previously, such as the ability to hide the battery charge percentage from the status bar, while becoming significantly more pushy with "Galaxy AI". I do not want to use these silly AI features, stop asking. I don't care how much money Samsung has wasted chasing this market trend, I don't want my product to be made actively-worse to justify their bad investments. The number of pre-installed apps I do not want also increased, as did the count of advertisements disguised as push notifications.
Additionally, the phone is too large. The base-model S series was the last premium-quality phone that could reasonably be called "small" on the market (despite still being about 20% larger than I'd like), and this entry (the S26) increased the size. Either make it smaller again or, ideally, release a "Mini" variant. The market for such phones isn't large, but it's completely ignored by every other smartphone maker, so would be captive to Samsung. Regardless, the size increase is unappreciated.
Value
2
Response from Samsung USBy R&R Team, March 10, 2026
Hi there Cvs26review, we appreciate you sharing your feedback on your Samsung Galaxy S26. We know software changes and additional features can be frustrating as you work them in to your usage, or work to best align the settings to your preferences. We have provided a link to the complete manual to help you with your settings and customization options available on your device, as well as help you disable any features you are not finding useful for your needs. We have also provided a link to an article to help you with any pop-up ads you are experiencing. Lastly, we have provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat with your device. We appreciate you being a Samsung customer. -Elizabeth Get rid of pop-up ads on your Galaxy phone https://www.samsung.com/us/support/answer/ANS00084982/ Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Feels Dated
on May 27, 2026
Posted by: EmSage
[This review was collected as part of a promotion.] Although, it's been awhile since using Samsung phones in my opinion it's not really user friendly and feels cryptic. I got this phone for my business and I cannot seem to actually get comfortable with using it besides for calls and backup. It's not very comfortable to use