Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
637
4 Stars
121
3 Stars
24
2 Stars
8
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
3
It's alright
on May 25, 2026
Posted by: QueenBee82
[This review was collected as part of a promotion.] I upgraded to this phone and wad excited to get a new phone!! I was a little disappointed in the beginning because I had a lot of issues with service. Whenever I would connect to my wifi I wouldn't have internet on my phone. Things have gotten better so I'm very pleased with that. There are so many AMAZING features with Goodle, Galaxy Ai, the amazing photo editor, being able to circle what I want information on in a photo. There are still so many cool things I am discovering daily. I've only had the phone for 2 months. If the coverage issues keeps improving then I will definitely give 5 stars!! I wish the phone was a tad bit bigger. It makes it hard to type on the keyboard.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hi there QueenBee82, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear you are enjoying the exploration and usage of your device every day. We have provided a link to an article to help you with the reliability of your Wi-Fi connection. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
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Samsung Community
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Facebook
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This Android Smart phone is one of the Best phones
on May 25, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I love all the great features of the galaxy AI. It has so many features that a lot of iphones don't have. It takes high definition pictures and videos. The pitcure quality is crystal clear. And the speakers are outstanding. I'm very happy and satisfied with my purchase of this S26 Smart phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome upgrade. Worth it.
on May 25, 2026
Posted by: Hairgoddess80
[This review was collected as part of a promotion.] I love my new Galaxy s26. I was putting off buying a new phone and this did not disappoint. The Galaxy AI features gives a ton of extras without more apps to download.
I love they have not discarded things like scheduled messages, I use them all the time for work to message in business hours when I was really after hours. Also so I don't forget special Birthday messages either.
The camera is great. The pro ultra wide was great for pics under the sea in the submarine on vacation.
I love they have not discarded things like scheduled messages, I use them all the time for work to message in business hours when I was really after hours. Also so I don't forget special Birthday messages either.
The camera is great. The pro ultra wide was great for pics under the sea in the submarine on vacation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone experience
on May 25, 2026
Posted by: Bobthebuilder
[This review was collected as part of a promotion.] I use Galaxy AI on a daily basis . I play different games and use my phone to buy crypto. I also use my phone for day to day use for my work.My galaxy S26 is the best phone I have ever owned. Its been a great experience using my galaxy.I also appreciate the ease of use to my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Seems ok, expected more
on May 25, 2026
Posted by: TMar13
[This review was collected as part of a promotion.] Has some nice upgraded features but I can't say that it was totally worth buying a new phone for.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there TMar13, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear that there are upgraded features of your device that you are enjoying using every day. We have provided links to articles to help you maximize your experience with Galaxy AI and the camera on your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
The Good: Agentic AI is a Game Changer
on May 25, 2026
Posted by: BEAUTIFUL4DISASTER
[This review was collected as part of a promotion.] The standout feature of the Samsung Galaxy S26 is the shift to autonomous "agentic" AI. Instead of just answering basic prompts, the system wide integration of Gemini, Bixby, and Perplexity actively anticipates what you need.
Photo Editing: The Creative Studio and Photo Assist features make complex edits foolproof. You can remove background distractions or generate custom graphics instantly without downloading extra apps.
Now Nudge: This is incredibly helpful in daily use. It monitors your context and saves major steps like automatically gathering and suggesting the right photos when a friend texts asking about a recent trip.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung S26
on May 25, 2026
Posted by: DC28eduardo
[This review was collected as part of a promotion.] I use my s26 to take pictures , social media , games and a lot of things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features
on May 25, 2026
Posted by: Mets68
[This review was collected as part of a promotion.] I use it for gaming and videos and internet love the color has nice features
Value
5
Written by a customer while visiting Samsung US