Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
637
4 Stars
121
3 Stars
24
2 Stars
8
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
4
Samsung Galaxy S26 with Galaxy AI: Outstanding
on May 25, 2026
Posted by: DNSGS26
[This review was collected as part of a promotion.] I have been using this Samsung Galaxy device for an extended period and am highly satisfied with its overall performance. The integration of Galaxy AI features significantly enhances productivity and user experience, providing intelligent assistance across various applications and daily tasks.
The display delivers exceptional clarity, vibrant colors, and high brightness, ensuring an immersive viewing experience for multimedia and professional work. Performance is consistently smooth, supported by a powerful processor that handles multitasking and demanding applications with ease. Battery life is impressive, offering reliable endurance throughout the day complemented by efficient fast charging capabilities.
The camera system produces detailed, high-quality images and videos in diverse conditions, benefiting from advanced AI optimizations for superior results. Build quality is premium, featuring a comfortable ergonomic design and durable construction suitable for everyday use. Software updates ensure ongoing improvements in security, features, and overall functionality.
This device exemplifies Samsung’s commitment to innovation through Galaxy AI while maintaining practical usability, making it an excellent choice for users seeking a sophisticated and reliable smartphone. I highly recommend it based on its balanced capabilities and advanced technology.
The display delivers exceptional clarity, vibrant colors, and high brightness, ensuring an immersive viewing experience for multimedia and professional work. Performance is consistently smooth, supported by a powerful processor that handles multitasking and demanding applications with ease. Battery life is impressive, offering reliable endurance throughout the day complemented by efficient fast charging capabilities.
The camera system produces detailed, high-quality images and videos in diverse conditions, benefiting from advanced AI optimizations for superior results. Build quality is premium, featuring a comfortable ergonomic design and durable construction suitable for everyday use. Software updates ensure ongoing improvements in security, features, and overall functionality.
This device exemplifies Samsung’s commitment to innovation through Galaxy AI while maintaining practical usability, making it an excellent choice for users seeking a sophisticated and reliable smartphone. I highly recommend it based on its balanced capabilities and advanced technology.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great New Phone
on May 25, 2026
Posted by: Jaredlovessamsung
[This review was collected as part of a promotion.] My last phone was an S9. Obviously this phone is much faster. Always have had great experiences with Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a reliable phone that can be deeply trusted!
on May 25, 2026
Posted by: Love2shopSamsung
[This review was collected as part of a promotion.] The Galaxy S26 has been an incredible upgrade for both my professional and personal routine. Between preparing course materials and managing a heavy workload, the Galaxy AI features have been a massive help for quickly organizing notes and streamlining my daily schedule. Beyond work, the device is an absolute powerhouse for entertainment. The screen is incredibly vibrant, and the processor handles demanding mobile games like Epic Seven and Harry Potter: Magic Awakened flawlessly without stuttering or draining the battery too fast. It's a fantastic daily driver that perfectly balances my productivity with my downtime.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New upgrade
on May 25, 2026
Posted by: Rismwithdatism92
[This review was collected as part of a promotion.] Been needing an upgrade for a while & decided to do something for myself & get the s26 & it is such a good choice 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Same-o, Same-o
on May 25, 2026
Posted by: Rosebud13
[This review was collected as part of a promotion.] I'm not that impressed with the new phone. It could partly be that I don't know how to use all the features.
For some reason I have difficulty turning the phone off or accessing apps and other features. It takes multiple attempts, which can be frustrating.
I loss all my photos from years ago, when I tried to restore them nothing happened, they're still gone.
The apps are confusing too. When I attempt to access an app, a different pops up and when I click it, it to install and then it tries to force you to add other apps which has nothing to do with the one you needed.
Overall, the only good thing is it charges faster and retains the charge longer than my last one; otherwise it the same old thing.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hey Rosebud13, thank you for your feedback on your Samsung Galaxy S26. We know it can take time when upgrading to a new device to help you align the settings to your preferences, and discover the changes to the software. We have provided a link to the complete manual for your device to help you with the exploration and alignment of your device. We have also shared a link to the Samsung Support Team to assist you with the photos you mention having lost, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible daily performance and smart features
on May 25, 2026
Posted by: owent12
[This review was collected as part of a promotion.] I am highly impressed with the Galaxy S26. The device handles everything from streaming movies to heavy gaming without any stuttering or lag. What really stands out in my daily routine is Galaxy AI, which makes tasks like photo editing and live translations incredibly seamless. The battery life easily gets me through a full workday. The display is bright and responsive, and the overall design feels premium in hand. It has quickly become an essential tool for both my work and personal life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on May 25, 2026
Posted by: Donaldduck
[This review was collected as part of a promotion.] This phone is great for streaming movies, you tube, or short videos. The Galaxy AI is very good to assist in any research you may need to do for personal knowledge, school, or work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really like the phone, minor buyers remorse
on May 25, 2026
Posted by: Ndubb28
[This review was collected as part of a promotion.] I really like the style and design of my new S26. It's fast and holds the battery life a long time even with many apps open and playing music.
I havent used the Galaxy AI features enough yet, but hope to continue exploring. I love that it was seamless reconnecting to my devices.
The only remorse I have is not going with the higher model for the advanced features of security and screen privacy. But overall it's a great phone.
Value
4
Written by a customer while visiting Samsung US