Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
637
4 Stars
121
3 Stars
24
2 Stars
8
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
4
I am not familiar with AI enough to comment on it
on May 25, 2026
Posted by: JEFF123
[This review was collected as part of a promotion.] I currently use the features that I am familiar with on this phone. I have not used its AI functions because I am not very familiar with AI in general. I might have stumbled onto some features dealing with AI that I am not aware of.
I feel that the model I possess at the moment has a limited version of AI that I am not fully aware of. I will probably become more aware of it's capabilities over time.
I feel that the model I possess at the moment has a limited version of AI that I am not fully aware of. I will probably become more aware of it's capabilities over time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has the best features,
on May 25, 2026
Posted by: Love2shop2
[This review was collected as part of a promotion.] I use my new Galaxy s26 smartphone to stream, video /voice calls and gaming and it works perfectly , smooth and just the best the galaxy ai is perfect and a part of my daily life .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like it allot
on May 25, 2026
Posted by: Parys04
[This review was collected as part of a promotion.] I like the galaxy s26 poems with au stuff too I just dont like that it smaller than the other series but works great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has an amazing features!
on May 25, 2026
Posted by: lovemy6babies
[This review was collected as part of a promotion.] Samsung phones are the best they have the best quality of pictures and the memory on most devices are amazing. Love my Samsung. Wouldn't have any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this has great features
on May 25, 2026
Posted by: Nofakelove
[This review was collected as part of a promotion.] Galaxy Ai for Gemini and everything just in touch speed battery last long fully a great product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product has an amazing features!
on May 25, 2026
Posted by: lovemy6babies
[This review was collected as part of a promotion.] Samsung phones are the best they have the best quality of pictures and the memory on most devices are amazing. Love my Samsung. Wouldn't have any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Minor Issues at First, Good Phone Overall
on May 25, 2026
Posted by: AngelieAnn
[This review was collected as part of a promotion.] I have been using Galaxy phones for more than 10 years, and my Galaxy S26 from T-Mobile PR has many of the qualities I appreciate about Samsung devices. I really like the comfortable size which makes it practical for everyday use, and the sound quality is clear and powerful.
However, during the first few days, I had some issues with important apps like Word, PowerPoint and Microsoft 365 . I’m not sure why this was happening, but it was inconvenient because I use my phone frequently for university assignments and daily tasks in general. The phone also used to get very hot until recently. What I’ve been doing is restarting it once a week and since then, it does not happen as often.
However, during the first few days, I had some issues with important apps like Word, PowerPoint and Microsoft 365 . I’m not sure why this was happening, but it was inconvenient because I use my phone frequently for university assignments and daily tasks in general. The phone also used to get very hot until recently. What I’ve been doing is restarting it once a week and since then, it does not happen as often.
All in all, the phone performs well so I hope the future updates continue to improve the experience. I’m still happy with my purchas, looking forward to enjoying this Galaxy for a long time.
Value
2
Response from Samsung USBy R&R Team, May 26, 2026
Hi there AngelieAnn, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 with us. We are pleased to hear that you are finding the size and overall usage of your device to be helpful for your daily needs. We have provided a link to a troubleshooting guide to help you maintain the optimal temperature of your device at your convenience. We have also provided a link to an article to help you if you are finding specific apps to not operate as intended or expected. Lastly, we have provided a link to the Samsung Support Team to assist you further if you have questions, or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My opinion about my Galaxy S26
on May 25, 2026
Posted by: Ilde1682
[This review was collected as part of a promotion.] For a while, I used another "popular" brand, swayed by comments and reviews. Eventually, I literally got tired of constantly having to grant permissions just to browse or access basic functions. Switching to Samsung—specifically the Galaxy model—immediately relieved me of the frustrations I experienced with the competition. Over time, the improvements to its operating system, apps, and—of course—the camera have made the Samsung Galaxy my favorite phone—not to mention the features offered by Galaxy AI! Wow! I plan to stick with this phone model and brand for years to come.
Value
5
Written by a customer while visiting Samsung US