Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(1,884 Reviews)
Rating breakdown 1,884 reviews
5 Stars
1,501
4 Stars
287
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
3
Better in some ways, worse in others
on October 3, 2026
Posted by: Ohana25
[This review was collected as part of a promotion.] I chose the S26 to replace my S23, fully expecting an overall improved experience. My actual experience has been mixed. The camera experience is a highlight, the wireless charging is sketchy. S23 always charged wirelessly, but the S26 is hit or miss. I even purchased a replacement Samsung charger and a case that is supposed to enhance wireless charging. All to no avail. Now I received the latest OS update that trashed my arrangements of apps on the home screen, eliminated the "all apps " access on swipe up, and now various services are reporting access by a new device.. I spent close to 4 hours rearranging my home screens and recovering widgets and replacing apps that were randomly put on my screen. I also had to delete apps that were loaded that I didn't ask for. Overall I am beginning to regret this purchase.
Value
3
Response from Samsung USBy R&R Team, October 5, 2026
Hello Ohana25, we appreciate your feedback on your Samsung Galaxy S26. We understand how disappointing it can be when your device is not meeting your expectations in functionality. We have provided links to the Samsung Support Team and your full manual to help you customize the settings of your device to your preferences, and offer assistance with the wireless charging of your device directly through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I have never made a mistake choosing Samsung.
on October 3, 2026
Posted by: JNmbly12
[This review was collected as part of a promotion.] I chose the Galaxy S26 because I really like Samsung Phones. Since my first phone was Samsung, this is exactly what I want and the features I'm looking for in a phone. It fits in my hand and my pocket, plus the tools that allow you to customize it, that's exactly what I'm looking for. That's why I thank you Samsung😗
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Updates sometimes lag, but it is great!
on October 3, 2026
Posted by: Evilandypandy321
[This review was collected as part of a promotion.] I would say that my favorite aspect of my phone is the consistency of the user interface across updates, although I have noticed that it typically takes a few days for the device to stabilize and cease lagging after an update is installed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S26
on October 3, 2026
Posted by: Belt2ass215
[This review was collected as part of a promotion.] I chose it because it's the best phone ever!!!!!!! It's super fast, it never run slow even when I have multiple apps open. My pictures come out amazing and the photo editor is great!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use phone and features
on October 2, 2026
Posted by: HandyPete
[This review was collected as part of a promotion.] The easiest part is using the features that Samsung built in. Small enough to fit in and out of your pocket with a bigger phone capability. Learning to use the phone was not hard. You can turn on and off features with ease and there is a robust amount of apps that work very well with this phone. Switching apps from old phone to this phone worked well with the features that I was used to. The phone doesn't do a lot of irritating actions that you don't want it to counting on your input if desired. The sound is good the pictures are good the operation of apps is very good. For any level of user from novice to experts this phone will do what you need. Recommended
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone
on October 2, 2026
Posted by: 121960
[This review was collected as part of a promotion.] I chose this phone as the price was unbelievable. Has so many different features and I am still getting used to it. It i chose this phone as it is super fast and I love samsung products and wouldn't purchase anything else.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone i've ever had in my years of living
on October 2, 2026
Posted by: Hungrymoneymonster23
[This review was collected as part of a promotion.] I love how the phone is sleek. The design, the edges the way it notifies me is fast. It has plenty of storage for me. It does everything. I need all at once right here. On one phone, this is the best phone. I've ever had hands down.
And if I could, I'd tell the whole world about this product and about how great it is in that they need to get one s asap
And if I could, I'd tell the whole world about this product and about how great it is in that they need to get one s asap
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera quality
on October 2, 2026
Posted by: Jerramoon
[This review was collected as part of a promotion.] I chose the samsung galaxy s26 because I was wanting something with good camera quality. My expectations were met and its amazing. I use my device for personal use
Value
5
Written by a customer while visiting Samsung US