Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7 out of 5
4.7
(792 Reviews)
Open Ratings Snapshot
Rating breakdown 792 reviews
5 Stars
637
4 Stars
121
3 Stars
24
2 Stars
8
1 Star
2
100%of customers recommend this product. 
(
6 out of 6
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
4 out of 5
4
Great, wish privacy screen was for all models tho
on May 8, 2026
Posted by: Mrjay08
[This review was collected as part of a promotion.] It's a great phone, I upgraded from an S22 so it's a pretty big upgrade for. I like the Galaxy AI features on this more than the 22. I bought this thinking the privacy screen would be built in to all models, so that was a pretty big disappointment but not earth shattering. Overall I like the phone, it does what I need it to do and that's all that really matters to me.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product features
on May 13, 2026
Posted by: ANGELBABIES69
[This review was collected as part of a promotion.] Galaxy Ai is amazing and is a great feature. I would recommend it to everyone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 13, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear how pleased you are with the enhancements made to Galaxy AI, and that you would recommend your new device to the people around you. We have provided links to resources to help you maximize your experience, align the settings to your preferences, and answer any questions you may have during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
It's good but needs more upgrades
on May 14, 2026
Posted by: Zakariya
[This review was collected as part of a promotion.] I feel as that the base model of the S series hasn't been receiving enough attention as there hasn't been much change to the hardware since the s23 . I feel like the base model could definitely use better camera and higher charging speed of even a better battery capacity. The s26 needs to also receive some attention instead of it just being the regular base model
Value
3 out of 5
3
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Zakariya, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We know how important your device is to you every day for a range of daily tasks, and we would love to help you have the best possible experience with your device. We have provided links to resources to help you discover the enhanced features of Galaxy AI, camera features, and maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you if you have questions, or believe your device is not functioning as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
S26 phone
on May 16, 2026
Posted by: Missb626
[This review was collected as part of a promotion.] I'm not overly happy with this phone and the features sone of the features such a gestures to screen shot I have to swipe several times before it works. Some of the other features are not easy on this phone either.. the volume on this phone is poor especially listening to music or messages voice massages that is. The camera is not very good on this phone either . I've always liked android phones and Samsung but this is the one phone I'll not get again.
Respectfully
Krissy
Value
2 out of 5
2
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Missb626, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We know how disappointing it can be when your device is not aligning to your expectations. We have provided links to resources to help you fully discover your device, align the settings to your preferences, and answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung always best
on May 16, 2026
Posted by: Syed512
[This review was collected as part of a promotion.] Samsung makes great products as always never disappoint efficient and reliable especially galaxy ai in the best feature making life easier nothing can beat Samsung always the best.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s26 is impeccable
on May 18, 2026
Posted by: Pizzadude
[This review was collected as part of a promotion.] The Samsung galaxy s26 blew away my expectations.
Galaxy ai was an amazing feature allowing for so much more than I could do wo with my previous phone
The s26's battery life is great I can spend all day on it.
But my favorite feature is the customization features I feel like i can truly make my device my own.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 18, 2026
Hey Pizzadude, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that this new device has not only met but exceeded all expectations you had for a device, and that the battery is keeping up with your throughout the day. We have shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Starla455
on May 19, 2026
Posted by: Star87
[This review was collected as part of a promotion.] I have the new Galaxy S26, I love it! I mainly use it for work purposes.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi there Star87, thank you for your feedback on your Samsung Galaxy S26. We are so pleased to hear how much you love your new device, and how great it has been for your professional needs. We have provided a link to an article to help you with the enhanced capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New experience
on May 19, 2026
Posted by: Kittymeow
[This review was collected as part of a promotion.] Had to switch over from s20 and this s26 is updated to Match current trends but still has the comfort of similarity to my old phone.
I love the Galaxy AI in many areas of the phone including the messages and photos. I like the creativity it allows. So it's less like having a phone everyone else has.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi Kittymeow, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you upgrade has been easy and that you have enjoyed using Galaxy AI for your creative outlets. We have provided a link to an article to help you with additional features of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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