Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,504 Reviews)
Open Ratings Snapshot
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product. 
(
9 out of 11
)
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Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
4 out of 5
4
Pretty good
on June 17, 2026
Posted by: EVILEMPEROR
[This review was collected as part of a promotion.] It's a good phone. Night mode photos from the front camera is clear. The only thing I have a problem with the notifications all being the same including text messages. That suck but I also just might need more time to mess around to figure it out. Definitely way more storage than my last phone. Overall it's a pretty good phone in my opinion.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, June 18, 2026
Hey there Evilemperor, thank you for sharing your feedback on your Samsung Galaxy S26. We are happy to hear that you have been so pleased with the enhanced features and capabilities of your device thus far. We have provided a link to the complete manual to help you customize your device to your needs and wants. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's awesome to finally have a nice phone!
on June 17, 2026
Posted by: Heartbreak70
[This review was collected as part of a promotion.] Everything works great and I'm enjoying all of the new features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey Heartbreak70, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 with us. We are thrilled to hear that you are finding this device to be so great for your needs and wants. We have provided links to resources to help you fully explore your device including Galaxy AI, align the settings to your preferences, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great and easy to use
on June 17, 2026
Posted by: William
[This review was collected as part of a promotion.] I use it mainly for personal reasons and vacation photos.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey William, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear how much you are enjoying capturing amazing photos during your vacations, and that this device so well aligns to your personal usage. We have provided a link to the complete manual to help you with additional capabilities on your device that can further enhance your experience with Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Worst camera
on June 16, 2026
Posted by: HCEC
from Dfw, texas
It's fine as a phone. I am very, very disappointed by the camera though. The quality is absolutely garbage. The 4 year old Samsung phone is replaced with this one was better. Forget about getting a clear photo in anything better than perfect light with no zoom. Son's choir performance on a lighted stage? Grainy and pixaleted on a x3 zoom. Daughter's stage performance with me directly in front of her, also blurry and grainy. It's truly awful and I am very disappointed. For the price this is not worth it. Samsung should be embarrassed.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 17, 2026
Hello HCEC, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We know how important the camera of your device is to capture all of the amazing moments with your family and other loved ones to look back on in the future. We have provided a link to a troubleshooting guide to assist you with the blurry results you mention experiencing. We have also provided a link to an article to help you with the different camera settings and features of your device to help you capture the best possible photos and videos with your device. Lastly, we have provided a link to the Samsung Support Team to offer additional assistance if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new phone
on June 16, 2026
Posted by: Willyd87
[This review was collected as part of a promotion.] Just got the 26 and I couldn't be happier there are just new things everywhere little things as you explore I highly recommend
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Willyd87, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are loving your new device, and that you are having such an enjoyable time exploring the full capabilities. We have provided a link to the full manual to assist you with your exploration, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features
on June 15, 2026
Posted by: Tinazfone
[This review was collected as part of a promotion.] This is an awesome phone. Easy to use and very durable. I'm older but this phone has everything I need and want plus more. I learn something new everyday through Galaxy AI assistance and suggestions. The functions are easy-to-use and find. Updates are automatically available. And can be downloaded at your convenience. Picture quality Technology is amazing. Sound quality Technology is better than any I've heard. I use this for everything. Research, music, family time, TV, Bible Study, literally everything. Battery life is great as well. I would recommend this phone to anyone.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Tinazfone, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are thrilled to hear how happy you are with your new device, that Galaxy AI has been so helpful for finding new information, that updates are smooth and easy and that the battery life is keeping up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great upgrade but I miss one of the old features
on June 15, 2026
Posted by: Holden
from New Zealand
Over all great upgrade, but I was let down when I wanted to use the s pen for photos and also swipe actions and then looked it up and they removed the s pen features on the newer models I was very disappointed.
Features
4 out of 5
4
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is crazy good with cutting edge tech
on June 15, 2026
Posted by: KJ57WITHS26
[This review was collected as part of a promotion.] The new galaxy ai is great for if you want to edit a photo to help with texting, this phone is amazing in so many ways, this phone has helped me with gemini, gemini works seamlessly across apps and is integrated within the os
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi KJ57WITHS26, thank you for your feedback on your Samsung Galaxy S26. We love hearing how pleased you have been with the enhanced capabilities of your device, and that you are finding Galaxy AI helpful for a range of daily tasks. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
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