Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
637
4 Stars
121
3 Stars
24
2 Stars
8
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Happy upgrade
on March 19, 2026
Posted by: Rockstar
[This review was collected as part of a promotion.] Been a galaxy user for years happy to get my new phone quickly. Switching to the new phone was super easy! Seamless transition to the new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, smart, very responsive
on March 20, 2026
Posted by: GalaxyFan42
[This review was collected as part of a promotion.] Been using the S26 for about two weeks and honestly didn't expect to notice such a big difference coming from my previous phone — but here we are.
The speed thing is real. I use Claude and ChatGPT a lot for work and study, and watching complex math formulas render instantly is genuinely satisfying. My old phone would chug on that stuff. Not anymore.
Camera is great too — took some shots recently that I'd normally have needed a proper camera for. The AI photo editing is handy, though I was skeptical at first. Turns out it actually works without making everything look over-processed.
For studying, Note Assist and the AI summaries save me a surprising amount of time. Circle to Search has also become one of those small habits I didn't expect — you just use it without thinking after a while.
Battery gets me through the whole day — work, a workout, evening study session — and I'm not frantically looking for a charger by 8pm, which used to be a thing.
It's not a cheap phone, so I went back and forth on it. Two weeks in though, feels like the right call.
The speed thing is real. I use Claude and ChatGPT a lot for work and study, and watching complex math formulas render instantly is genuinely satisfying. My old phone would chug on that stuff. Not anymore.
Camera is great too — took some shots recently that I'd normally have needed a proper camera for. The AI photo editing is handy, though I was skeptical at first. Turns out it actually works without making everything look over-processed.
For studying, Note Assist and the AI summaries save me a surprising amount of time. Circle to Search has also become one of those small habits I didn't expect — you just use it without thinking after a while.
Battery gets me through the whole day — work, a workout, evening study session — and I'm not frantically looking for a charger by 8pm, which used to be a thing.
It's not a cheap phone, so I went back and forth on it. Two weeks in though, feels like the right call.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very Solid.
on March 20, 2026
Posted by: J12345
[This review was collected as part of a promotion.] The device is great. Very solid. No improvement really on the camera but everything works very well. The Galaxy AI features work very well. I would recommend this phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features, but lacks speed.
on March 21, 2026
Posted by: JoeDaGoat
[This review was collected as part of a promotion.] The Galaxy AI works very well and honestly, the phone works perfectly other than the speed times on some apps
Value
4
Response from Samsung USBy R&R Team, March 21, 2026
Hey JoeDaGoat, thank you for your feedback on your Samsung Galaxy S26. We are happy to hear that you are enjoying the amazing features and capabilities on your new device. We have provided links to two articles to help you adjust the refresh rate and troubleshoot the display responsiveness to help you maximize the speed of your device. We have also provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Solid advanced phone with cutting edge features
on March 24, 2026
Posted by: Dave123
[This review was collected as part of a promotion.] For those jumping into or allready using advanced AI features this phone is fantastic. Great for people needing to change or enhance photos quickly on the go. Samsung makes one of the most stable products on the market and this one definately delivers. AI integration on the phone is making daily tasks much more productive even for simplifying life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone, small size
on March 24, 2026
Posted by: Almostarad
[This review was collected as part of a promotion.] This is my every day phone. I have always liked Samsung phones but this one is great. I like using Galaxy AI features for backgrounds, and creating. My coworkers are envious!😆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Having a raised camera lens is not functional
on March 25, 2026
Posted by: Nin19
from Iowa
This is a nice phone but I really don't like that the camera lenses are not flat to the back of the phone. I had the same problem with the S24 but I was able to find a case for that one that leveled the back of the phone. It's annoying when you want to play a game with your phone on a flat surface and it wobbles.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An Upgrade in Every Single Way
on April 6, 2026
Posted by: Jesus376
[This review was collected as part of a promotion.] The Samsung Galaxy S26 has surpassed every expectation I had for it! I've upgraded from an S22+ and I think Samsung outdid themselves once again. From the lightweight, slim design with it's new-gen display, to all the extra features you get with Galaxy AI and its UI 8.5, the S26 is a great option for anyone that's looking for a simple, feature-packed device that also makes you feel like you're keeping up with the latest tech without it being too much. I even convinced my best friend to switch over to Samsung after years of using a different phine brand, and they've enjoyed the phone just as much, if not more than me. We're glad to say we'll continue buying Samsung products, always great quality!
Value
5
Written by a customer while visiting Samsung US