Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(1,884 Reviews)
Rating breakdown 1,884 reviews
5 Stars
1,501
4 Stars
287
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Simply Incredible Phone
on October 8, 2026
Posted by: JibidyJabidy
[This review was collected as part of a promotion.] I chose the Galaxy S26 and couldn't be happier with my decision. I love it—simple as that. It seamlessly handles everything I need throughout the day for school, work, and personal use without missing a beat. Everything runs smoothly, the display looks great, and it's easily the best device I've owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This is why "I chose" samsung!
on October 8, 2026
Posted by: JfromAroundthWay
[This review was collected as part of a promotion.] So past few years i have been.... let say, denying my self the ease of a well built,fast, sleek phone. Knowing "i chose " the s26. Makes me feel like I will have a all around better experience with everything that we now do with our phones. Im happy how well the phone will tech you how your phone operates and leaves me with little to no questions. Just the urge to take my new device and do new and fun stuff that I never thought I'd do. So thank you Samsung team. Keep the amazing work up. You guys knocked it out of the park!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Durable and nice color variety
on October 7, 2026
Posted by: Megsxoxo
[This review was collected as part of a promotion.] I chose the galaxy s26 because it was the smallest phone out of the ones I wanted. Phone is very durable though before I purchased a case I dropped it twice and it did not break
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is pretty good
on October 7, 2026
Posted by: Wheelchairaces
[This review was collected as part of a promotion.] Love the phone wish it was just a little wider so it would be easier to hold, plus I wish there were a few more accessibility actions other than that it's great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Runs smooth and tough
on October 7, 2026
Posted by: Kpow636
[This review was collected as part of a promotion.] I've chose Samsung galaxy models over any phone with their proven track record of durability and smooth running platforms. I recommend to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung device on the market
on October 7, 2026
Posted by: Rabbitdel
[This review was collected as part of a promotion.] I chose this device because of performance and reliability experience of most Samsung devices my s26 is used for personal but most of all for my business I am a spark delivery driver who makes a living on my phone. So it has to have a long-term reliability due to the rising cost of the phones i don't get a new one until I can no longer use my old one. Last phone lasted 4 years and it was a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with the screen durability
on October 7, 2026
Posted by: Haris
I've had my Galaxy S26 for about a month, and the screen already has noticeable scratches.
This is really disappointing because I never had this issue with my older Samsung phones. I take reasonable care of my phone, so I didn't expect to see scratches this soon on a new premium device.
The phone itself has been good, but the screen durability has been a major disappointment. I expected the display to hold up better with normal everyday use.
Other than that, it performs as well as it should, and AI integration is almost unavoidable.
Features
3
Performance
5
Design
2
Value
1
Response from Samsung USBy R&R Team, October 8, 2026
Hi there Haris, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to the full manual and the Samsung Support Team to help you disable any features you are not finding helpful for your needs, and discover additional accessories to help you with the protection of your display from scratches you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A very reliable product.
on October 7, 2026
Posted by: 143Kstigs
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 as it's the perfect size to fit in my pocket. While I'm working, I have also been using Samsung Galaxy phones since the S9. Never switching, always gonna stay with them.
Value
5
Written by a customer while visiting Samsung US