Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(1,887 Reviews)
Rating breakdown 1,887 reviews
5 Stars
1,503
4 Stars
288
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Flagship Phone
on September 24, 2026
Posted by: Wizzkidd1
[This review was collected as part of a promotion.] The phone multi tasks and is very dependable, camera is the best out. Phone is very fast and reliable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Holy Smoke
on September 23, 2026
Posted by: AliB82
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26, I'm upgrading from an S23. Upgrade long overdue, however I love my S26. I can tell right away the difference in speed, it's so much faster. Samsung and I go wayyyyy back to when the S series first started so I can't believe I'm on the S26 now. This is the best one so far in my opinion. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has so many features
on September 23, 2026
Posted by: 4everSaMSung
[This review was collected as part of a promotion.] So glad that I chose this device. It has so many good features and so many features that I'm still learning how to use but I absolutely love this phone. Would 10 out of 10 recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone.
on September 23, 2026
Posted by: Gmoney13
[This review was collected as part of a promotion.] I love my Galaxy S26 so much. I'm so glad. I chose to upgrade. Keep doing good work. Samsung love the phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The first time ever!
on September 22, 2026
Posted by: No1MichiganFanGoBlue
[This review was collected as part of a promotion.] I chose the Samsung S series because for the last 20 years or longer I fell in love with Samsung. I just upgraded and this phone hopefully just this one and not all the S series my S26 keeps freezing, dropping calls, apps crashing. This has been the worst 4 weeks having this phone and I want to different S26 the Ultra actually. I can't believe my review is a negative one. So sad!
Value
1
Response from Samsung USBy R&R Team, September 23, 2026
Hey there No1MichiganFanGoBlue, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to articles to help you troubleshoot the freezing and connection of your device. We have also provided a link to the Samsung Support Team to assist you further if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on September 22, 2026
Posted by: Aaronc
[This review was collected as part of a promotion.] I use this phone is recovery classes and its awesome, good speakers and video, i use this phone to call my daughter and video chat, work, and everyday use, i sometimes use it for gaming and its awesome, its also super fast
Value
5
Response from Samsung USBy R&R Team, September 22, 2026
Hi there Aaronc, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how happy you are with your phone for your communication with your loved ones, and your favorite games. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
What an upgrade!
on September 21, 2026
Posted by: Trinity3
[This review was collected as part of a promotion.] I upgraded from a S9 to a S26 and it was like stepping into a different world! Everything is brighter and faster - a little overwhelming, but in a good way. I'm so glad I chose the S26; I think we're a good fit.
Value
5
Response from Samsung USBy R&R Team, September 23, 2026
Hi there Trinity3, thank you for your feedback on your Samsung Galaxy S26. We love hearing how happy you are with the upgrade to your new device. We have provided a link to the full manual to help you fully explore the upgraded features and capabilities of your device, and customize the settings to your usage. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Forever
on September 21, 2026
Posted by: GiaFire
[This review was collected as part of a promotion.] I chose the Samsung Galaxy because I have always used the Galaxy. I'm not into all the things. However, I have been an Androind user since the beginning. The clarity I get in all of my calls. The different tools to use when I take pictures are the Best. The colors that the phones come in are so pretty. Love all of the free apps that are included and offered. This phone is in the line of all of the Galaxies that I have had. The Best.
Value
5
Response from Samsung USBy R&R Team, September 23, 2026
Hey GiaFire, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are thrilled to hear how much you are loving the enhanced features and capabilities of your device. We have provided links to resources to help you maximize your experience, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US