Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
861
4 Stars
167
3 Stars
39
2 Stars
10
1 Star
6
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
5
Great and easy to use
on June 17, 2026
Posted by: William
[This review was collected as part of a promotion.] I use it mainly for personal reasons and vacation photos.
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey William, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear how much you are enjoying capturing amazing photos during your vacations, and that this device so well aligns to your personal usage. We have provided a link to the complete manual to help you with additional capabilities on your device that can further enhance your experience with Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone Performance, But AI Needs More Control
on June 18, 2026
Posted by: Bluesky
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 and overall I'm very happy with it. The phone runs extremely smooth, apps open quickly, and multitasking feels fast and responsive. Battery life has been solid for my daily use, and the overall experience feels polished and reliable.
One feature I especially enjoy is the call assistant. It's very helpful when I receive calls from unknown numbers because it can answer the phone and ask the caller what they want before I decide whether to pick up. This helps reduce spam calls and saves me time.
My biggest concern is the growing use of AI throughout the phone. While some AI features can be useful, I feel like there are too many AI-focused features being pushed into the experience. I would like more control over which AI features I use and which ones I can easily disable.
Despite that concern, the Galaxy S26 is still a great smartphone with excellent performance, a smooth user experience, and useful features that make everyday tasks easier. If Samsung gives users more flexibility with AI features, this would easily be a 5-star phone for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on June 19, 2026
Posted by: Superino
[This review was collected as part of a promotion.] It is a great product. I've been using the galaxy product line for a while now, all the way to the Discover back in 2012. Why I am still with Samsung? Because of their quality product. I consider myself careful and still can say, this phones can take a beating. I use it for work and my daily life, and only I become slower. The fast performance, the touchscreen responsiveness, it is more than enough for the regular folk. I do like to thinker with the android OS and the Galaxy AI, and the ease of use for developper features makes this all the more simpler for me to create what I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been a while!
on June 23, 2026
Posted by: JRumrell
[This review was collected as part of a promotion.] Now coming back to Galaxy with GalaxyAI has definitely been a game changer. Still getting familiar with everything new as well as the other. But definitely a great upgrade.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey there JRumrell, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are enjoying your new device after some time away. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the full manual for your device to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone
on June 29, 2026
Posted by: Breezybreeze
[This review was collected as part of a promotion.] I love my phone its absolutely amazing I don't have any problems at all. Its been good beyond my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Battery Life
on June 29, 2026
Posted by: Jessie
[This review was collected as part of a promotion.] The battery life is a great, because I use my phone phoneI can go 3 days without charging my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A TOOL IN HEALING
on June 30, 2026
Posted by: Aidinhealing
[This review was collected as part of a promotion.] The camera in this unit is phenomenal. Take care of my wife's wounds daily. Pictures have to taken and given to Dr for accessment. It has become a wonderful tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disgusting
on June 30, 2026
Posted by: Ffghhij
[This review was collected as part of a promotion.] I absolutely hate this phone.. everything about it. It's too small and the way it works is terrible. This Bixby thing is a joke and I just hate it but now I'm stuck with it.
Value
1
Response from Samsung USBy R&R Team, July 1, 2026
Hi there Ffghhij, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We understand how frustrating it is when your device is not operating as expected. We have provided a link to an article to help you with the capabilities of Galaxy AI and integrating them in to your usage. We have also provided a link to the full manual to help you maximize your experience, and customize your device to your usage preferences. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung cusotmer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US