Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
861
4 Stars
167
3 Stars
39
2 Stars
10
1 Star
6
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
5
This product has THE best Camera quality
on June 3, 2026
Posted by: Eishamay
[This review was collected as part of a promotion.] The camera quality for this product is top tier absolutely love it, so clear I mean of course everything ealr is perfect. But that camera quality though 👌 😍.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok but has a few issues
on June 4, 2026
Posted by: Marino
[This review was collected as part of a promotion.] It does okay most of the time however I've had a few issues with gaming it freezes a lot and sometimes just won't load I'm having to reset my phone will not reset the restart my phone two to three times a day
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hi there Marino, thank you for sharing your feedback on your Samsung Galaxy S26. We know how important the uninterrupted usage of your device is to you for your gaming and daily tasks. We have provided links to troubleshooting guides to help you resolve this experience with your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Has great speed even when downloading apps
on June 5, 2026
Posted by: Gatline
[This review was collected as part of a promotion.] The Samsung Galaxy S26 is one of the most well-rounded smartphones available today. Samsung has combined premium design, top-tier performance, and innovative Galaxy AI features into a device that feels smarter and more useful than ever. The phone is fast, responsive, and handles everything from multitasking to gaming with ease.
One of the biggest highlights is Galaxy AI, which enhances everyday tasks through intelligent writing assistance, real-time translation, advanced photo editing, and productivity tools that genuinely save time. These features feel practical rather than gimmicky and help the S26 stand out from the competition.
The camera system continues to impress with sharp, detailed photos, excellent low-light performance, and vibrant colors. Galaxy AI also helps improve images by removing distractions, enhancing details, and simplifying edits with just a few taps. Video quality is equally impressive, making the S26 a great choice for content creators and casual users alike.
Battery life is strong enough to last a full day of heavy use, while fast charging minimizes downtime. The bright, smooth display delivers an outstanding viewing experience whether you're watching videos, scrolling social media, or playing games.
Samsung's long-term software support and security updates add even more value, ensuring the device remains relevant for years to come. Overall, the Galaxy S26 delivers flagship performance, premium features, and meaningful AI enhancements that make it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Durability is not that great. Room for improvement
on June 6, 2026
Posted by: Romantide
[This review was collected as part of a promotion.] Barley tapped the back of my phone on the corner table, cracking the back. Definitely debatable whether this phone will survive the year. Galaxy AI, alright. The bottom of the phone keeps glitching out on certain things, especially when a keyboard is involved. Keeps running apps like Facebook in the background, playing ads, with the screen locked. Shrink flation is noticeable. Thicker glass on both sides of the phone is recommended. 1/4 to with. I can care less about the length. The phone should automatically optimize and close out apps and anything else running in the background that I am not currently using. Makes my phone run hot.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hi there Romantide, we appreciate your feedback on your Samsung Galaxy S26. We know how important your phone is to you for a range of daily tasks, and needing the device to operate as intended. We have provided links to articles to help you troubleshoot the temperature and apps you mention not operating as intended. We also recommend protective cases on all devices to help ensure protection from accidental bumps and drops that occur during usage. We have also provided a link to the Samsung Support Team to assist you further if you are seeking a repair, curious about protective accessories, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Just as good as...
on June 6, 2026
Posted by: Scouter
[This review was collected as part of a promotion.] This is not my first samsung galaxy telephone. I appreciate that every time I get a new phone.Not much has changed with the basic style and design. I understand that the electronics behind the scene are all new.And I appreciate your work, but as a consumer approaching retirement age, I like the fact that the phone works in a manner of which I am familiar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Is The Bomb
on June 7, 2026
Posted by: BUTTERCUP
[This review was collected as part of a promotion.] I love my Samsung Device. I use it all day everyday. I use it as a phone, to listen to music, stream, you name I do it with Samsung! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to navigate and customize.
on June 7, 2026
Posted by: SammySung
[This review was collected as part of a promotion.] Very easy to use. Touch screen is very smooth, camera is great. I wish it had an SD card. Great battery life.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I’ve been using my Samsung device primarily for wo
on June 7, 2026
Posted by: Witherbladez
[This review was collected as part of a promotion.] I’ve been using my Samsung device primarily for work and school, and it has completely changed my daily routine. It handles multitasking effortlessly, making it incredibly easy to switch between documents, emails, and video calls. A standout feature for me has been Galaxy AI, which makes organizing my notes and summarizing text so much faster. The battery easily lasts through a full day of heavy use, and the display is crisp and bright. It's a reliable and powerful tool that I highly recommend to anyone needing a productive device.
Value
5
Written by a customer while visiting Samsung US