Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Average customer rating
4.7
(792 Reviews)
Rating breakdown 792 reviews
5 Stars
637
4 Stars
121
3 Stars
24
2 Stars
8
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - Cobalt Violet (Verizon)
Customer Rating
4
Mostly awesome
on May 18, 2026
Posted by: GalaxyChic
[This review was collected as part of a promotion.] I love my phone however when I swipe down to see my at a. Glance notifications it pulls down my settings. The new flashlight is not as bright as the S10.
Value
4
Response from Samsung USBy R&R Team, May 19, 2026
Hi there GalaxyChic, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage of your device. We know upgrading to a new device can take time to adjust to the ways the software and features have been changed from what you have been accustomed to in the past. We have provided a link to the complete manual to help you customize your device to your preferences, and discover the changes that have been made. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The s26 has by the best features
on May 21, 2026
Posted by: Koricks
[This review was collected as part of a promotion.] I use the s26 for just about everything, gaming on is super smooth and the ui is super clean. It's all around a good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving my new phone.
on May 3, 2026
Posted by: SimplyJ
[This review was collected as part of a promotion.] So far I am loving my new galaxy s26. It's easy to use. Very quick response time. No lagging. The battery life is good. The Ai features are cool. Overall I am very happy with this purchase.
Value
5
Response from Samsung USBy R&R Team, May 6, 2026
Hi SimplyJ, thank you for sharing your experience of your Samsung Galaxy S26 with us. We love hearing how much you are loving your new device, and that you are experiencing no lag, and great experiences with Galaxy AI. Please, don't hesitate to reach out to us again in the future if you have questions, or would like to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've had by far
on May 9, 2026
Posted by: Tech4Men
[This review was collected as part of a promotion.] Very good phone I am pleased with everything this phone can do. It surpassed my expectations and don't get me started with the innovation you get with this amazing product
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung phones are still the best!
on March 11, 2026
Posted by: thenorthside
[This review was collected as part of a promotion.] Moving eSIMs -- Super easy. I was nervous at first because the specs didn't list eSIMs, or if they did it was 1 eSIM and 1 physical SIM. For the record, at least of U.S. phones, they both can be used as eSIMs. I use two different carriers on my unlocked phone and it worked great!
Galaxy AI -- It just keeps getting better and better each year. Galaxy AI is super easy to use. My most common uses are for identifying plants and bugs, I do a lot of gardening and landscaping. The second is for doing phone functions hands-free such as starting/stopping whatever I'm listening to, calling/texting, setting timers, etc.
Form factor -- I traded my S24 Ultra for the regular S26. It's so wonderful, my phone now fits in my pockets, I can do everything one-handed, and it doesn't feel like I've been holding up a brick after holding it for an extended period.
My main gripe is that I wish Samsung would consider making a small form-factor phone, even if it's thicker, WITHOUT making it feel like a compromise. That means including all the nice Ultra cameras, RAM, and storage.
Second gripe is the camera positioning. They are on the side of the phone. This causes a few issues -- 1) It does not lay flat on a table, it wobbles a lot. 2) It's difficult to properly frame taking photos of documents, or to get a level shot of anything.
My main gripe is that I wish Samsung would consider making a small form-factor phone, even if it's thicker, WITHOUT making it feel like a compromise. That means including all the nice Ultra cameras, RAM, and storage.
Second gripe is the camera positioning. They are on the side of the phone. This causes a few issues -- 1) It does not lay flat on a table, it wobbles a lot. 2) It's difficult to properly frame taking photos of documents, or to get a level shot of anything.
Still, the customizability, especially with adding Good Lock is what I love about these phones.
Galaxy AI!
Galaxy AI!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This item has great features
on March 25, 2026
Posted by: Moon914
[This review was collected as part of a promotion.] This phone is awesome some great features. The camera is spectacular and the new al is awesome is has Atkins of suggestions and information love it!!
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hey Moon914, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We love hearing how pleased you are with the enhanced features of Galaxy AI, and that you are finding the camera so fun to use every day. We have provided links to the complete manual and the Samsung Support Team to help you maximize your experience with your new device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
Color display videos and pictures are crisp and cl
on April 19, 2026
Posted by: Loyalsamsunguser
[This review was collected as part of a promotion.] I use my phone for personal and work purposes. I was disappointed that the privacy display is only on your plus model which I did not get simply because that phone size is to large. I feel privacy display should be in all phones and not just the premium model.
Value
3
Response from Samsung USBy R&R Team, April 20, 2026
Hi there Loyalsamsunguser, we appreciate your feedback on your Samsung Galaxy S26. We understand how disappointing it can be when your device does not have the feature you are excited to see. The Privacy Display feature is only available on the Galaxy S26 Ultra device. We are pleased to hear that you are pleased with the display quality and camera of your new device. We have provided a link to the complete manual to help you maximize your experience and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features and design
on May 7, 2026
Posted by: Bobkitchen
[This review was collected as part of a promotion.] This phone is good the speakers on the phone are strong aswell as the camera are good. The new features on this phone are good aswell.
Value
5
Response from Samsung USBy R&R Team, May 7, 2026
Hey Bobkitchen, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are so happy with the audio and camera quality of your device, and that you have enjoyed exploring all of the additional features. We have provided a link to the complete manual as a great companion to your exploration. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US