Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Black (Verizon)
Average customer rating
4.7
(1,887 Reviews)
Rating breakdown 1,887 reviews
5 Stars
1,503
4 Stars
288
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 512GB - Black (Verizon)
Customer Rating
5
Best Samsung device on the market
on October 7, 2026
Posted by: Rabbitdel
[This review was collected as part of a promotion.] I chose this device because of performance and reliability experience of most Samsung devices my s26 is used for personal but most of all for my business I am a spark delivery driver who makes a living on my phone. So it has to have a long-term reliability due to the rising cost of the phones i don't get a new one until I can no longer use my old one. Last phone lasted 4 years and it was a Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with the screen durability
on October 7, 2026
Posted by: Haris
I've had my Galaxy S26 for about a month, and the screen already has noticeable scratches.
This is really disappointing because I never had this issue with my older Samsung phones. I take reasonable care of my phone, so I didn't expect to see scratches this soon on a new premium device.
The phone itself has been good, but the screen durability has been a major disappointment. I expected the display to hold up better with normal everyday use.
Other than that, it performs as well as it should, and AI integration is almost unavoidable.
Features
3
Performance
5
Design
2
Value
1
Response from Samsung USBy R&R Team, October 8, 2026
Hi there Haris, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We understand how disappointing it can be when your device is not meeting your expectations. We have provided links to the full manual and the Samsung Support Team to help you disable any features you are not finding helpful for your needs, and discover additional accessories to help you with the protection of your display from scratches you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
A very reliable product.
on October 7, 2026
Posted by: 143Kstigs
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 as it's the perfect size to fit in my pocket. While I'm working, I have also been using Samsung Galaxy phones since the S9. Never switching, always gonna stay with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device wish it had better camera
on October 6, 2026
Posted by: Zetswai
[This review was collected as part of a promotion.] I use my device mainly for video streaming and my diabetes, and am satisfied over the upgrade from the pixel 7a. The camera is less then perfect though. I feel like my old s21+ took better videos then the s26. I also have issues getting it to link to windows. Very fast and slim. Can run 15 apps simultaneously with no problem.
Value
5
Response from Samsung USBy R&R Team, October 9, 2026
Hey there Zetswai, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall pleased with the usage of your device for your needs. We have provided a link to an article to help you capture the best possible photos and videos with your device. We have also provided a link to the Samsung Support Team to assist you further with the connection of your device, or if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Performance and Display
on October 6, 2026
Posted by: Chaims
[This review was collected as part of a promotion.] I upgraded to the Samsung Galaxy S26 for both work and personal use, and it has exceeded my expectations. The processing speed is incredibly fast, handling multitasking and productivity applications effortlessly. The camera quality is outstanding, capturing crisp details in every shot. I am very glad I chose this phone for my daily routine as it seamlessly integrates with my workflow and entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has better speed and game play
on October 6, 2026
Posted by: Liodog
[This review was collected as part of a promotion.] I use it daily for games and streaming music
and for work driving apps and maps
And in the evening for movies
and for work driving apps and maps
And in the evening for movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is enough and more for me
on October 6, 2026
Posted by: Eddgardrinks
[This review was collected as part of a promotion.] I choose because the battery lasts for a day and I dont need to recharge 2 o 3 times like my old phone and my camara give me awesome photos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Why you should choose Samsung galaxy
on October 6, 2026
Posted by: HOLOSTAR
[This review was collected as part of a promotion.] I am glad I chose to upgrade. Its an experience when you us your galaxy phone.
From using your AI photo features, using Microsoft word to finish an assay for school, getting recommended on 5 star restaurant near you, its endless possibilities. It's your personal assistant what more can you ask for. Because of this phone I can organize my day to day task.
Im choosing Samsung galaxy over and over again.
From using your AI photo features, using Microsoft word to finish an assay for school, getting recommended on 5 star restaurant near you, its endless possibilities. It's your personal assistant what more can you ask for. Because of this phone I can organize my day to day task.
Im choosing Samsung galaxy over and over again.
Value
4
Written by a customer while visiting Samsung US