Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Black (Verizon)
Average customer rating
4.7
(1,889 Reviews)
Rating breakdown 1,889 reviews
5 Stars
1,504
4 Stars
289
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 512GB - Black (Verizon)
Customer Rating
4
The galaxy S26 snitch
on June 29, 2026
Posted by: Librahealers222
[This review was collected as part of a promotion.] I must start by saying this is a strong and beautiful phone. The screen size is perfect, the layout is impeccable. This phone has amazing features with its galaxy AI and amazing picture quality as well as speed. The pros to this phone are definitely outweigh the cons.
On the flip side also had been a few things that have brought concerns and also wonder. Ive noted that the heat from thid device is much higher then any ive ever owned. This will get hot enough to pull away fron your face especially during long phone calls. Also noted the phone tuning on as if activating when it is charging with no reasons. On that note charging, takes forever it feels like to charge. Once it is it will last as long as its not run completely dead. BE warned if you do run it down to no charge from that point the possibility of the charging being lost faster exponentially increases regardless of precautions.
In all great phone great quality pictures would definitely pick again. The proce was even better 8 .5 out of 10
On the flip side also had been a few things that have brought concerns and also wonder. Ive noted that the heat from thid device is much higher then any ive ever owned. This will get hot enough to pull away fron your face especially during long phone calls. Also noted the phone tuning on as if activating when it is charging with no reasons. On that note charging, takes forever it feels like to charge. Once it is it will last as long as its not run completely dead. BE warned if you do run it down to no charge from that point the possibility of the charging being lost faster exponentially increases regardless of precautions.
In all great phone great quality pictures would definitely pick again. The proce was even better 8 .5 out of 10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
This phone sucks.
on June 29, 2026
Posted by: Rdwelch
[This review was collected as part of a promotion.] This phone sucks. My 24 and 25 had way better battery life. This one is always doing something stupid or freezing up. When you to a newer model it should perform better and not worse than previous modles
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hello Rdwelch, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We know how distressing it can be when your new device is not meeting your expectations, or not functioning as expected. We have provided links to guides to help you maximize the battery, and resolve the experiences you mention with occasional freezing. We have also provided a link to the Samsung Support Team to assist you if you have questions, or you continue to experience these frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s26
on June 29, 2026
Posted by: Spirituallyawakened
[This review was collected as part of a promotion.] I always had a samsung phone. Its been at least 25 years. The s26 is just the right size. It has all the features I need and use the most. I absolutely love the new powder blue color. The camera takes very clear pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the features and design of the S26
on June 29, 2026
Posted by: mcmike
[This review was collected as part of a promotion.] AI GALAXY helped me enhance the use of my stereo equipment. It now sounds 100% better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tmobile galaxy s26
on June 29, 2026
Posted by: Karebear
[This review was collected as part of a promotion.] The galaxy AI has been so helpful! Specially with my job makes translation and communication easyier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Graet features and speed
on June 29, 2026
Posted by: Captianron
[This review was collected as part of a promotion.] The ai is good but not great yet. But over all no complaints
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better then any galaxy I've owned
on June 29, 2026
Posted by: Allenoz60
[This review was collected as part of a promotion.] It's fast, lots of memory and the camera is the best I've had love this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast action and smart phone ever
on June 29, 2026
Posted by: Fragausa26
[This review was collected as part of a promotion.] It's the best Galaxy series 26 . Super faster functions
Value
5
Written by a customer while visiting Samsung US