Best Buy - Samsung - Galaxy S26 256GB - Black (Verizon) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 256GB - Black (Verizon)

Average customer rating

4.7

(1,504 Reviews)

Rating breakdown 1,504 reviews

5 Stars

1,201

4 Stars

231

3 Stars

2 Stars

1 Star

82%of customers recommend this product.

(

9 out of 11

)

Best Buy Privacy Policy

Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)

Customer Rating

My galaxy A26 phone is amazing

on June 29, 2026

Posted by: MommaBear12

[This review was collected as part of a promotion.] I do everything with my A26 from texting, sending emails, banking, filling out documents and signing them. I love how clear my photos and videos are. The most amazing thing for me is I can copy paste and print from my phone to my printer from anywhere in my house. My videos I can stream from my phone to my Samsung smart TV. I am still learning how Bixby works on my phone, but I'll get it eventually. It seems I never run out of storage space

Value

Written by a customer while visiting Samsung US

Customer Rating

I love the camera views

on June 29, 2026

Posted by: bOjack

[This review was collected as part of a promotion.] I really appreciate having it cause it help me out with any issues I may have

Value

Written by a customer while visiting Samsung US

Customer Rating

I LOVE my new Galaxy S26!

on June 29, 2026

Posted by: CourtneyFl

[This review was collected as part of a promotion.] "Galaxy AI”

I have never owned a Galaxy phone before, this is my first one, and I am ABSOLUTELY IN-LOVEEE!
I bought the new Galaxy S26 from the moto edge and let me tell you, wow what a difference!
I feel like I finally own a phone in " the upper tier " ifyk what I mean ;)

Value

Written by a customer while visiting Samsung US

Customer Rating

Great phone.

on June 28, 2026

Posted by: Mohammed

[This review was collected as part of a promotion.] So far so good. Perfect screen size, great features and awesome camera.

Value

Response from Samsung USBy R&R Team, June 29, 2026

Hi Mohammed, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are pleased with the usage and capabilities of your device. We have provided links to resources to help fully discover your new device, adjust the settings to your prefeerences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

The software is a mess

on June 27, 2026

Posted by: John

from Miami

The problems started when all my apps on the home page disappeared. They were all now in an app drawer. I had to bring them back to the home page. Then they disappeared again. Then they reappeared. Wow, this thing is confusing. Next, the phone started installing new apps spontaneously. It installed five different text apps. I could not stop it and can't figure out which ones I should delete and which single one I should keep. Next it freezes up and won't do anything. Then it spontaneously presents ads that I can't stop or get rid of. This phone is a mess. I wish I never got it. And it keeps getting worse. Now I can't open the email app. Instead I get advertising that I can't stop. When the ad ends, the phone locks up and I have to turn it off and back on again for it to work.

Update:

I solved my problems with this phone. I threw it in the trash.

No, I would not recommend this to a friend.

Features

Performance

Design

Response from Samsung USBy R&R Team, June 23, 2026

Hi there John, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to the Samsung Support Team to assist you with the changes you mention experiencing unprompted. WE have also provided a link to a troubleshooting guide to help you with the freezing you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

This model phone has great features, great battery

on June 27, 2026

Posted by: Roundreba

[This review was collected as part of a promotion.] This phone has a great new style and much easier to hold with the squared off body casing. Love the bigger storage capacity, Longer battery life, & crisp clear graphics.

Value

Written by a customer while visiting Samsung US

Customer Rating

The S26 as a daily driver.

on June 25, 2026

Posted by: Reviewer

[This review was collected as part of a promotion.] The base model of the S26 is an amazing phone it has about 20 hours of battery life before it gets to around 20 percent and I charge it while not letting it get past 80% battery life the camera is great not just that but having 256gb is a life changer from someone who has had 64gb and I no longer really worry about the storage not only that but this being my first experience with Galaxy AI and its not a bad thing I've used it sparingly with live translate because of the giddy feeling you get when have new features and see it online so I experimented with my bilingual family not only that but I've used the feature in gallery that allows you to cut things or people out while also keeping a relatively good quality and seems better than most other apps I've seen do it so overall my experience with it has been great.

Value

Response from Samsung USBy R&R Team, June 26, 2026

Hey Reviewer, thank you for your feedback on your Samsung Galaxy S26. We love hearing that you are having such an amazing experience with your device, that the battery life is keeping up with your usage, and that you are enjoying exploring the ways you can integrate Galaxy AI in to your usage. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI at your convenience. We have also shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Customer Rating

Always loved Samsung

on June 25, 2026

Posted by: Greenwen84

[This review was collected as part of a promotion.] I have had Samsung Galaxy phones for years. They are easy to use and always reliable with the top features. The new S26 is fantastic. I find the Galaxy AI features on the new S26 to be seamless and easy to use for my everyday needs. Love my Samsung Galaxy S26.

Value

Response from Samsung USBy R&R Team, June 26, 2026

Hi Greenwen84, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear that you are finding this device to so wonderfully align to your needs, and that Galaxy AI has been such a daily driver for your usage. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages

Written by a customer while visiting Samsung US

Showing 545-552 of 1504 results

<< 1 ... 67 68 69 70 71 ... 188 >>