Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
Great product
on June 29, 2026
Posted by: George
[This review was collected as part of a promotion.] This new phone has more features than I know what to do with and beyond. The basics are smooth fast clean. There is much to learn between all the new galaxy AI but so far it is user friendly. This phone is phenomenal. Sound quality is great video as well.No, issues that I can notice.Battery runs great all day long. I have no need for a home computer.Anymore, I just use this phone for everything.It can handle it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Reliable phone for work and daily use
on June 29, 2026
Posted by: RoadTech41
[This review was collected as part of a promotion.] I use my Samsung Galaxy every day for work and personal tasks. Most of my use is calls, messages, WhatsApp, email, navigation, photos, documents, and checking information during the day. The phone has been reliable, fast, and easy to use, which is important because I move between different tasks and need something that does not slow me down.
The camera is useful for taking clear photos of documents, equipment, notes, and everyday situations. The screen is also clear, and the battery has been dependable for normal daily use.
I have also used Galaxy AI for help with writing, organizing ideas, and improving messages when I need something clearer. I like that it is practical and useful for real situations, not just a feature I would never use.
Overall, my Galaxy device works well for communication, work, navigation, photos, and general organization. It feels dependable and practical for daily use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I really love this phone and the battery is awesom
on June 29, 2026
Posted by: Franks
[This review was collected as part of a promotion.] The ai program is awesome I haven't used it to it's capacity but I'm working on it. My previous phone was a Samsung s21 and I used it up until I bought this one. It was actually still working, but I was told I needed to buy a new phone and I really wanted the s26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it
on June 29, 2026
Posted by: TravelingVirgo
[This review was collected as part of a promotion.] I haven't had a galaxy in a long time and I was excited to get my S26 . I love the features Samsung has always been able to produce like no other. I love the Galaxy AI . I have recreated so many photos . The only thing I don't like is the screen is tiniest thing to read. I guess I should have picked the one up above this. I like it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is fast and had a great camera.
on June 29, 2026
Posted by: Softhesoup
[This review was collected as part of a promotion.] The galaxy ai is a great feature to the phone and it helps me out at times.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on June 29, 2026
Posted by: EPGalaxy
[This review was collected as part of a promotion.] I\nDecided to get Samsung Galaxy.And it was the best choice that I made my phone works really well.The battery lasts for a long time.And i'm enjoying all the features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is not user friendly.
on June 29, 2026
Posted by: JETcat999
[This review was collected as part of a promotion.] The AI decides when it wants me to play games instead of watching the news or weather!!
I DON'T PLAY GAMES, but it keeps insisting.
I hate the voicemail; totally a silly phone, but I got to have it!
Thanks for asking.
I DON'T PLAY GAMES, but it keeps insisting.
I hate the voicemail; totally a silly phone, but I got to have it!
Thanks for asking.
Value
3
Response from Samsung USBy R&R Team, June 30, 2026
Hi JETcat999, we appreciate your feedback on your Samsung Galaxy S26. We know how frustrating it is when your usage is being interrupted by your device umprompted. We have provided a link to the Samsung Support Team for your convenience. They can help determine the root cause of this experience, and review all options for a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Repeat Galaxy User
on June 29, 2026
Posted by: Talktextphotobabe
[This review was collected as part of a promotion.] Became a galaxy user when I had to leave my blackberry behind. At that time I felt it was more user friendly than other brands. I have remained a galaxy/android user for the simplicity of use, reliability & great camera/pictures.
I only upgraded because I was out of storage. 😟
Value
5
Written by a customer while visiting Samsung US