Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,888 Reviews)
Rating breakdown 1,888 reviews
5 Stars
1,503
4 Stars
289
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
Great daily use
on August 17, 2026
Posted by: Here4hopeofreward
[This review was collected as part of a promotion.] Great for daily use. Photo editor is great and easy to use. Sticker maker is fun
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 so far so good
on August 17, 2026
Posted by: LaSerenaRubia
[This review was collected as part of a promotion.] Just got it and so far, so good. I'll update review once I've been able to use it a little more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy s26 ultra
on August 17, 2026
Posted by: Lovesamsungdevices
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra for my device upgrade in february 2026 and love it use my phone for work and personal use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from. Motorola to Samsung
on August 17, 2026
Posted by: Mndjuan
[This review was collected as part of a promotion.] I'm very pleased I chose to upgrade to a Samsung Ultra.
This is a much better phone and much easier to navigate.
This is a much better phone and much easier to navigate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Works decent will glitch out when software updates
on August 17, 2026
Posted by: Redlovestheorange
[This review was collected as part of a promotion.] I chose this as an upgrade to my s24 but it will glitch out requiring multiple reboots after software updates. Camera will randomly shut down.
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We completely underestand how frustrating it is when your device is not functioning as intended or expected. We have provided links to resources to help you with the frustrations you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience interruptions to your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Issues with Camera app on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001329/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
So easy to navigate
on August 17, 2026
Posted by: Foxdale49
[This review was collected as part of a promotion.] Works great for all my communications, buying, banking and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Average phone
on August 17, 2026
Posted by: S26user
[This review was collected as part of a promotion.] The s26 is average. The charge doesnt hold very long.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I chose a cool title
on August 17, 2026
Posted by: Jackbee
[This review was collected as part of a promotion.] I strem videos mostly, great device 👍
I chose
Good for most tasks
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Hey Jackbee, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage and capabilities of your device for your needs. We have provided links to resources to help you fully explore your device, customize the settings to your needs, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US