Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,504 Reviews)
Open Ratings Snapshot
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product. 
(
9 out of 11
)
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Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Best Samsung Device
on July 15, 2026
Posted by: Chowlong
[This review was collected as part of a promotion.] Samsung s26 really fits in my needs. It's size is perfect to my hands and really fits in my pocket just right. Mentioning the AI features that you can only see in a samsung devices. I really like the sticker features because i can create cute stickers of my fiancé face. Also, im a gamer myself and i can finally play my favorite game without lagging. This phone is a must have. If i can give a 10 stars, i will give a 10 stars!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hi there Chowlong, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We couldn't be happier to hear how well this device aligns to your preferences, and that you are so happy with the size and usage of your device for a range of different tasks. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s26 Rockssss!!
on July 15, 2026
Posted by: Chowlong
[This review was collected as part of a promotion.] I love my samsung galaxy s26, because of its compact design and it fits to my pocket. Also the AI features are very helpful and incredible that you can only see on a samsung devices.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 16, 2026
Hello Chowlong, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear how much you love your new device, and that you are loving the size and amazing features of Galaxy AI available on your device. We have provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is a great a must buy .
on July 15, 2026
Posted by: Drews3
[This review was collected as part of a promotion.] Samsung Galaxy S26
The Samsung Galaxy S26 is an outstanding smartphone that makes everyday tasks easier with its powerful AI features. Whether you're using it for work, school, or entertainment, it delivers a fast, smooth, and reliable experience.
The AI tools are genuinely useful for writing, summarizing text, editing photos, translating conversations, and organizing daily tasks. The camera takes excellent photos and videos in both daylight and low light, and the AI-powered editing features make it simple to enhance pictures in just a few taps. Samsung has also added AI features like Writing Assist, Photo Assist, document scanning, and real-time call transcription, making the phone even more productive.
Performance is excellent, apps open quickly, multitasking is effortless, and the battery easily lasts through a full day for most users. The display is bright, colorful, and perfect for watching videos or gaming.
Rating: 5/5 ⭐
If you want a phone that's great for office work, taking amazing pictures, staying organized, and enjoying everyday entertainment, the Samsung Galaxy S26 is an excellent choice.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2026
Hey Drews3, thank you for your feedback on your Samsung Galaxy S26. We are so pleased to hear that you are having such an amazing experience with your device, and that it has helped you streamline many daily tasks. We have provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on July 14, 2026
Posted by: SamsungS26
[This review was collected as part of a promotion.] I decided to get a new phone since my last Galaxy phone was paid off.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 17, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are pleased with your upgrade to your new device. We have shared links to resources to help you fully explore the capabilities of your device, adjust the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
YouTube Tutorials
https://www.youtube.com/c/Samsung/playlists
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy transition
on July 14, 2026
Posted by: LoveMyNewPhone
[This review was collected as part of a promotion.] I always dread transitioning to a new phone. But this transition to the Galaxy 26 was seamless. I could find what I needed easily. It remembered what I liked, and was very intuitive and user friendly. I also loved it isn't the large size. This still fits in my pocket! I am looking forward to learning and using the AI features.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 15, 2026
Hi there LoveMyNewPhone, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know upgrading to a new device can come with some concern over the changes and upgrades that have been made, but we are glad to hear that you are finding this device to be a smooth transition and easy to use. We have provided a link to an article to help you with the capabilities of Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ove had by far!
on July 13, 2026
Posted by: 0sunabnw
[This review was collected as part of a promotion.] I love how fast and responsive my galaxy s26 is. The galaxy ai features of great too. I like how you can take a picture and immediately get rid of something you dont want in the background. Or even just for daily use the AI features on this phone are amazing . Thank you
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 14, 2026
Hey 0sunabnw, thank you for your feedback on your Samsung Galaxy S26. We are thrilled to hear how much you love your new device, and that Galaxy AI have been a great addition to your experience. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 review
on July 11, 2026
Posted by: Stephon
[This review was collected as part of a promotion.] I liked my device Galaxy Ai the device was awesome i liked it
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 13, 2026
Hey Stephon, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are happy with your device, and that Galaxy AI has been a highlight of your usage. Please, don't hesitate to reach out to us again in the future if you have questions or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to upgrade from old Android phone
on July 10, 2026
Posted by: notapeap
[This review was collected as part of a promotion.] I use my Android phone heavily for school, work, streaming, social media, and games. Transferring all these from a Galaxy Note 20 Ultra 5G to my new Galaxy S26 was so easy. I just used Smart Switch and the phones did the whole transfer for me. Now I get to do even more with this new phone. I tried Galaxy AI, and it works seamlessly and complements my daily phone use very well. Hoping that this phone lasts long and stays consistent.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, July 13, 2026
Hello Notapeap, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so pleased to hear that the inital setup and data transfer to your device has been so smooth and easy. We have provided links to the complete manual and the Samsung Support Team to help you fully discover and align your device to your usage, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
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