Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
861
4 Stars
167
3 Stars
39
2 Stars
10
1 Star
6
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
Great features
on June 19, 2026
Posted by: Edubbs71
[This review was collected as part of a promotion.] The phone is very personable. Great features easy to use. Compact, bright screen, very vivid display, lots of features, plenty of memory.Add processing speed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 Review
on May 27, 2026
Posted by: NucSeventy
[This review was collected as part of a promotion.] The S26 is everything plus more than my Galaxy S10, more memory, more power, longer lasting battery, slim design, similar size ( instead of the larger clunky) than the big phones. Fits great in my pocket and not heavy. The buttons for camera, volume etc are all on one side. With the AI capabilities I use often for more detailed searches that verify to be pretty accurate, especially the suggestive nature and feedback of the algorithms. I intend to use this product for a long time since I use it as a tool and not for status.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always loved Samsung
on June 25, 2026
Posted by: Greenwen84
[This review was collected as part of a promotion.] I have had Samsung Galaxy phones for years. They are easy to use and always reliable with the top features. The new S26 is fantastic. I find the Galaxy AI features on the new S26 to be seamless and easy to use for my everyday needs. Love my Samsung Galaxy S26.
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi Greenwen84, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear that you are finding this device to so wonderfully align to your needs, and that Galaxy AI has been such a daily driver for your usage. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S26 For Older Adults
on June 30, 2026
Posted by: Captain1961
[This review was collected as part of a promotion.] I am in the 55 to 70 years old demographic. I purchased my S26 to replace my S21 this spring. As an older adult I wanted a phone that delivered quality call experiences, texting, email, and photography. I am grading my S26 to be a 5 out of 10, not because my phone fails at these applications, but because it does these things in convoluted and complicated ways. Unfortunately, all of the factory installed apps interface with Galaxy AI. I despise AI. If I could delete it from my phone I would. For me, AI only frustrates me and makes using my phone much more complicated than it needs to be. I would encourage Samsung to be more sensitive to older users who aren't as technologically savvy as our children and grandchildren but who want to stay connected with our relations. To me, GalaxyAI does not help.
Value
3
Response from Samsung USBy R&R Team, July 1, 2026
Hey Captain1961, we appreciate your feedback on your Samsung Galaxy S26. We understand upgrading to a new device can come with a learning curve as you work to align the device to your preferences, and needs. We have provided a link to the complete manual to help you with the features that are causing frustration, and help you disable any features you are not finding helpful for your preferences. We have also provided a link to the Samsung Support Team to assist you directly through chat any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is quick loading and great pictures
on May 31, 2026
Posted by: Chriboo
[This review was collected as part of a promotion.] Love my galaxy s26 the new AI options are amazing I use my galaxy for stock exchange ,work ,and actually is my only way of income lately dont know what id do without it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s26 phone
on June 7, 2026
Posted by: Lovefootball
[This review was collected as part of a promotion.] I love this phone so much. It is much better that my old phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New S26 phone
on June 30, 2026
Posted by: HenryPinkles
[This review was collected as part of a promotion.] I needed a new phone because my Samsung Galaxy S22 was going to wear out. I went in picked up the S26 and seamlessly transferred all my data to the new phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to upgrade from old Android phone
on July 10, 2026
Posted by: notapeap
[This review was collected as part of a promotion.] I use my Android phone heavily for school, work, streaming, social media, and games. Transferring all these from a Galaxy Note 20 Ultra 5G to my new Galaxy S26 was so easy. I just used Smart Switch and the phones did the whole transfer for me. Now I get to do even more with this new phone. I tried Galaxy AI, and it works seamlessly and complements my daily phone use very well. Hoping that this phone lasts long and stays consistent.
Value
4
Written by a customer while visiting Samsung US