Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
861
4 Stars
167
3 Stars
39
2 Stars
10
1 Star
6
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
There's always something to do on this phone, and
on May 23, 2026
Posted by: Chomo3000
[This review was collected as part of a promotion.] I've never had any experiences like this was a I.It has helped me tremendously with figuring things out, finding things again, things done
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy!
on May 23, 2026
Posted by: Ruspotted2
[This review was collected as part of a promotion.] I love my Galaxy! I just got the S26 in Feb and it's amazing! It has Galaxy AI which is so handy! You can speak right to it and it will help you! This phone has all the features you can think of!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 24, 2026
Posted by: ILoveLoveshy
[This review was collected as part of a promotion.] I recently upgraded from my previous s20 and the s26 is so much better. I personally found that the device had a much better battery life (even with battery protection on) and the camera is incredibly good. Though I really dislike the Galaxy AI features. I'm against AI so seeing it incorporated into most apps sucks. I really wish there was a way to disable those features.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's alright
on May 25, 2026
Posted by: QueenBee82
[This review was collected as part of a promotion.] I upgraded to this phone and wad excited to get a new phone!! I was a little disappointed in the beginning because I had a lot of issues with service. Whenever I would connect to my wifi I wouldn't have internet on my phone. Things have gotten better so I'm very pleased with that. There are so many AMAZING features with Goodle, Galaxy Ai, the amazing photo editor, being able to circle what I want information on in a photo. There are still so many cool things I am discovering daily. I've only had the phone for 2 months. If the coverage issues keeps improving then I will definitely give 5 stars!! I wish the phone was a tad bit bigger. It makes it hard to type on the keyboard.
Value
3
Response from Samsung USBy R&R Team, May 26, 2026
Hi there QueenBee82, thank you for sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear you are enjoying the exploration and usage of your device every day. We have provided a link to an article to help you with the reliability of your Wi-Fi connection. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
Seems ok, expected more
on May 25, 2026
Posted by: TMar13
[This review was collected as part of a promotion.] Has some nice upgraded features but I can't say that it was totally worth buying a new phone for.
Value
3
Response from Samsung USBy R&R Team, May 27, 2026
Hi there TMar13, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are pleased to hear that there are upgraded features of your device that you are enjoying using every day. We have provided links to articles to help you maximize your experience with Galaxy AI and the camera on your device. We have also provided a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features wish for many more it's amazing
on May 25, 2026
Posted by: Cnjerseyguy1980
[This review was collected as part of a promotion.] I use the galaxy AI everyday on my phone it's amazing features it get more of my work done faster and better, smart and interactive, intelligent. I remember when we only had little beeper look now how much Samsung and phones tablets and all the tech came out and we learned with the new stuff. Thank you for keeping me together, reliable and honesty getting my life in shape with just touch of a button. Motivation and very much need it to keep learning and trying new things ✨️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like this phone mainly the camera feature
on May 26, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I like the camera features because I am a amature photographer that takes a lot of pictures at night and it really captures the stars when I take them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Small upgrade
on May 27, 2026
Posted by: Hiddenmeanings
[This review was collected as part of a promotion.] The s26 was an upgrade from the s21. So far ive noticed small things like the screen is sharper and clearer. However everything else seems to be negligible. Like its faster for Galaxy AI but my old phone really wasnt slow. Now dont get me wrong i liked my s21 and this is more of the same but now im back under software updates so that's a positive. I only gave it 4 stars because after this many years I expected more.
Value
4
Written by a customer while visiting Samsung US