Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(793 Reviews)
Rating breakdown 793 reviews
5 Stars
637
4 Stars
121
3 Stars
25
2 Stars
8
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
Finally, the upgrade iv been waiting for
on March 6, 2026
Posted by: Fletchtech92
[This review was collected as part of a promotion.] I’ve been holding onto my Galaxy S22 for years, and while I loved the size, the battery anxiety was real. Switching to the S26 feels like a breath of fresh air.
The most immediate difference is the efficiency. Where my S22 would be begging for a charger by 4:00 PM, the S26 still has plenty of juice left when I'm headed to bed. It also stays remarkably cool; I haven't noticed any of the "pocket warming" issues I had with the older model during video calls or gaming.
Key Improvements I Noticed:
Display: The jump in peak brightness is huge. I can actually see my navigation maps in direct sunlight now.
Speed: Everything feels instantaneous. The 8GB/12GB RAM (depending on your model) makes multitasking feel fluid compared to the slight stutters I was starting to see on my old phone.
Cameras: The low-light performance is on another level. The "Nightography" has actually caught up to the hype—photos are sharp without looking artificial.
Verdict:
If you’re still rocking an S22 and wondering if it’s time to move on, do it. This feels like the "finished version" of what the S22 was trying to be. It’s faster, lasts longer, and the Galaxy AI features actually feel useful for daily photo editing.
If you’re still rocking an S22 and wondering if it’s time to move on, do it. This feels like the "finished version" of what the S22 was trying to be. It’s faster, lasts longer, and the Galaxy AI features actually feel useful for daily photo editing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the S26
on March 10, 2026
Posted by: Maroonedsia
[This review was collected as part of a promotion.] Have loved my Galaxy phones for almost a decade. The new S26 with the Galaxy AI is yet the best in line.
I've stuck to the smallest size for easier handling, but the tri fold may change my style!
I've stuck to the smallest size for easier handling, but the tri fold may change my style!
Value
5
Response from Samsung USBy R&R Team, March 11, 2026
Hi there Maroonedsia, we appreciate your feedback on your Samsung Galaxy S26. We are so happy to hear that this device has been the best of the devices you have owned in the past, and that you are enjoying the smaller design, and that Galaxy AI has been such a value for your needs. Please, reach out to us again in the future if you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy S26 is a great choice
on March 10, 2026
Posted by: reallysunny
[This review was collected as part of a promotion.] Fast performance with the newest chipset
Bright and smooth AMOLED display
Excellent camera quality
Premium design and build
Bright and smooth AMOLED display
Excellent camera quality
Premium design and build
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has some great features
on March 19, 2026
Posted by: Yaddanana
[This review was collected as part of a promotion.] The S26 is the best Galaxy yet. It utilizes Galaxy AI has lots of memory. It makes streaming easy and sharing fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on March 28, 2026
Posted by: Ellen
from Fairfield CA
Great product and this is the second Samsung I have purchased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone was absolutely amazing!
on April 3, 2026
Posted by: Thefungalferret
[This review was collected as part of a promotion.] I first got this phone in June, and since then it has been a faithful member of my household, allowing me to text and call people, how economical, I also tried the feature galaxy a.i. it was amazing and helped me with the simplest tasks,like substitutes for cooking. This phone has brought joy and peace into my life, with being able to talk to my friends. 10/10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love My Samsung Phone
on April 27, 2026
Posted by: nanajo6
[This review was collected as part of a promotion.] My Samsung phone is the best one yet. I am a senior so it took me a little longer to figure out all the ins and out. But once I did, I have become to call it my best friend. I use it for everything. Banking, shopping, messages, medical records, recipes & of course playing games. My only complaint is that when I speak my messages. It doesn't leave enough space between sentences. When this happens, my message gets sent with an advertisement. Can't figure out how to get rid of this. Everything else is great. I've always been a Samsung customer and will continue to be. It's a must have in my life. I'm getting used to using Ai. It actually is fun & has been very helpful. Plus the fact that google can answer any question that I ever have, and I trust her answers. Another favorite thing is how I can video call with my grandchildren.In the pictures are so clear.They look like they're right here with me which is special to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of new settings
on April 29, 2026
Posted by: Silversoul
[This review was collected as part of a promotion.] I dont use AI. To many settings I get confused 😕.
Value
5
Response from Samsung USBy R&R Team, April 30, 2026
Hey Silversoul, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage of your new device. We have provided a link to the complete manual for your device to help you discover the capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US