Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,884 Reviews)
Rating breakdown 1,884 reviews
5 Stars
1,501
4 Stars
287
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
1
awful
on October 11, 2026
Posted by: Anonymous
Its an awful device for business. Great for kids that like ludicrous amounts of unnessesary controls and social.media, including no filters on some very dubious ones.
The funvtjo ality only works if you are happy with zero privacy, again that seems to fit with youngsters who don't care about that.
In all a fairly unuseable device unless you like living on a phone or it's your best friend. Both of ehich are equally quite sad.
The funvtjo ality only works if you are happy with zero privacy, again that seems to fit with youngsters who don't care about that.
In all a fairly unuseable device unless you like living on a phone or it's your best friend. Both of ehich are equally quite sad.
Response from Samsung USBy R&R Team, October 12, 2026
Hi there Stever, thank you for your feedback on your Samsung Galaxy S26. We completely understand how distressing it can be when your device is not meeting your expectations, or aligning to your specific needs. Without knowing what features you may seeking with your device, we have provided links to the full manual and the Samsung Support Team to help you best align your device to your usage, and providing peace of mind. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded from S24
on October 10, 2026
Posted by: RockyBCMi
[This review was collected as part of a promotion.] I upgraded to the S26 after my S24 went for a swim in our fish tank. This is BY FAR the best Samsung phone I have ever had and I have always had a samsung phone. Keep up the AWESOME JOB!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My new phone is still too new to find fault with.
on October 10, 2026
Posted by: Happyathome
[This review was collected as part of a promotion.] I just purchased my new Samsung S26. I bought it to replace my old Galaxy J7.
What a world of difference!
Now I have to learn about AI,and all the wonderful things this phone can do.
I bought this specific phone for the 512GB storage. Tired of running out.
So far, I know I am going to love it, just going to take time.
What a world of difference!
Now I have to learn about AI,and all the wonderful things this phone can do.
I bought this specific phone for the 512GB storage. Tired of running out.
So far, I know I am going to love it, just going to take time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent phone
on October 10, 2026
Posted by: Jinn27
[This review was collected as part of a promotion.] I bought the s26 for my mom for her birthday. Thinking it was going to be a larger phone, unfortunately, it was not. The screen was pretty small, and it was a very slippery phone. She has a hard time holding things so it fell out of her hands a lot. And eventually the screen cracked. There's a power button, it was really difficult for her to push down. I later realized that I should have ordered
The ultra version, but I wasn't offered that when buying the s26. For the size of the phone and the difficulties my mom had with it. It definitely was not worth the price that I ended up paying for it.
The ultra version, but I wasn't offered that when buying the s26. For the size of the phone and the difficulties my mom had with it. It definitely was not worth the price that I ended up paying for it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Camera is unimpressive, otherwise good
on October 9, 2026
Posted by: Anonymous
It's a good device but with every new version of the S series, I find I am more and more disappointed with the camera. I unfortunately had to switch out my S21 due to the battery swelling, and while the two devices run similarly, there is a noticeable difference in the quality of the camera. The S21 camera captured colors the way the naked eye sees them — this camera mutes them so much it's barely worth the shot. The S22 camera was worse than the 21 but still better than the 26. It's disappointing for the price. I couldn't care less about having AI on my phone, bring back a good camera.
Response from Samsung USBy R&R Team, October 12, 2026
Hello Y3l3n4, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We completely understand how frustrating it is when your device is not functioning as expected. We have provided links to resources to help you with the different camera settings and features, as well as disabling any features you feel are not aligning to your usage. We have also provided a link to the Samsung Support Team to assist you further if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phonevits awesome
on October 9, 2026
Posted by: Lovelymama
[This review was collected as part of a promotion.] I love watch short reels and I'm constantly learning knew things about this phone it has to be the best phone ever made and i have even started trying to make money online on my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
this product fits my lifestyle
on October 9, 2026
Posted by: littleman
[This review was collected as part of a promotion.] I chose the s26 to be my daily driver because it seemed to have all of the features I needed in a phone. the cameras are excellent, the screen is beautiful, and the overall form of it is just perfect for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on October 9, 2026
Posted by: Tonydata
[This review was collected as part of a promotion.] I chose this phone for it size
Inaddition this phone is use for my primary home and overseas travel.
It is very responsive and easy to set up using multiple apps. It billin security is outstanding. Also it switchs from my home intetnet to 5G. I would highly recommend it's purchase.
Inaddition this phone is use for my primary home and overseas travel.
It is very responsive and easy to set up using multiple apps. It billin security is outstanding. Also it switchs from my home intetnet to 5G. I would highly recommend it's purchase.
Value
5
Written by a customer while visiting Samsung US