Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,200
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
New Galaxy 26
on March 24, 2026
Posted by: Tulsatigger
[This review was collected as part of a promotion.] Very user friendly, nice size, beautiful colors, excited to use new AI feature
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone, small size
on March 24, 2026
Posted by: Almostarad
[This review was collected as part of a promotion.] This is my every day phone. I have always liked Samsung phones but this one is great. I like using Galaxy AI features for backgrounds, and creating. My coworkers are envious!😆
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid advanced phone with cutting edge features
on March 24, 2026
Posted by: Dave123
[This review was collected as part of a promotion.] For those jumping into or allready using advanced AI features this phone is fantastic. Great for people needing to change or enhance photos quickly on the go. Samsung makes one of the most stable products on the market and this one definately delivers. AI integration on the phone is making daily tasks much more productive even for simplifying life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Another Disappointment
on March 23, 2026
Posted by: Bunnies
from California
You would think the latest model would bring back all the convenient features that were taken away from previous models (slider bar for music players on the lock screen, speech to text button on the right side of the keyboard). But no, another huge disappointment.
Features
2
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, March 24, 2026
Hey there Bunnies, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We know how frustrating it can be to have to adjust your usage to the changes in the software. We have provided a link to the complete manual for your device to help you customize your device to your preferences, and discover the ways you can streamline many processes on your device with Galaxy AI. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Glad to be back with Samsung!
on March 23, 2026
Posted by: Gkdub98052
[This review was collected as part of a promotion.] On my 2nd day using my new phone and it feels like home as usual!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome galaxy
on March 23, 2026
Posted by: Biggmantree
[This review was collected as part of a promotion.] This is the best product by far Samsung has made for the price. The all-new AI function on this phone is outstanding with options text into video and creative writing something so special has not been released by other competitors with this amount of functionality. It is Compact and sturdy with brilliant color choices to choose from. This phone is definitely five stars.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great product from Samsung
on March 23, 2026
Posted by: Tgradyxxx
[This review was collected as part of a promotion.] I have only my new S26 for 4 days and I really like it. I'm more than satisfied with it's performance and weight of it is incredible. Hardly know it's in my hand or pocket. The "Galaxy Ai" feature is amazing. It's easy to use and does an awesome job.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great product from Samsung
on March 23, 2026
Posted by: Tgradyxxx
[This review was collected as part of a promotion.] I have only my new S26 for 4 days and I really like it. I'm more than satisfied with it's performance and weight of it is incredible. Hardly know it's in my hand or pocket. The "Galaxy Ai" feature is amazing. It's easy to use and does a far better job than using Gemini.
Value
5
Written by a customer while visiting Samsung US