Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,887 Reviews)
Rating breakdown 1,887 reviews
5 Stars
1,503
4 Stars
288
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
Amazing Phone!
on September 28, 2026
Posted by: sourdough
[This review was collected as part of a promotion.] I am so happy I chose this phone to upgrade. The freedom to customize and make my phone personal was what really sold me. And the seamless connection to my samsung washer, oven, and TV reallt surpised me. I will definitely continue to build my Samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Top Performance in a Manageable Size
on September 28, 2026
Posted by: F800GT
[This review was collected as part of a promotion.] I choose the Samsung Galaxy S26 because I grew tired of large heavy phones. The S26 has all the performance and features I need, including a beautiful display and great camera. I'm completely satisfied with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on September 28, 2026
Posted by: ShooterDave
[This review was collected as part of a promotion.] Love it!! I had a new moto razr just prior to getting this s26 today. It's better in almost every way!! Very pleased.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Its my favorite smartphone
on September 28, 2026
Posted by: Strawberry
[This review was collected as part of a promotion.] This is my first time using a Samsung phone, and I really like it! I will definitely be keeping it, and I plan to continue using Samsung smartphones in the future.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Better phone with bettee features
on September 28, 2026
Posted by: AJrobert
[This review was collected as part of a promotion.] The phone is good, with a nice camera. Biometric sensor and face recognition works better.. Touch screen works much better..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
No 5G since purchase
on September 28, 2026
Posted by: MommasHome
[This review was collected as part of a promotion.] I chose the S26 because of the price. Since owning it i love the features but I am not able to get 5G, even after calling customer service.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hey MommasHome, thank you for sharing your experience of your Samsung Galaxy S26 with us. We understand how distressing it can be when your device is not operating as intended or expected. We have provided links to a few articles to help you troubleshoot the connection of your device. We have also provided a link to the Samsung Support Team for your convenience if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Different connection options for your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00089062/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is the best phone I've had.
on September 28, 2026
Posted by: Twinfather23
[This review was collected as part of a promotion.] My S26 is the best phone I've had. First i wanna point out how tuff it is. Ive dropped it from heads hight on concrete with no case and it didn't Crack. Also its camera quality is amazing for the base model. It runs games supper smooth and is just a overall great phone. Wouldn't have chosen another one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly
on September 28, 2026
Posted by: Vintageartdeco
[This review was collected as part of a promotion.] The Samsung S26 has many improvements that make the use of the phone extremely intuitive and easy to use. Very happy with the picture quality, storage and data processing speed. Have recommended this model to my parents who are less technology savvy, and they agree.
Value
5
Written by a customer while visiting Samsung US