Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,503 Reviews)
Rating breakdown 1,503 reviews
5 Stars
1,200
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
3
Good quality overall, low battery power
on March 29, 2026
Posted by: Hero78
[This review was collected as part of a promotion.] Good screen, and camera quality, low battery power
Value
3
Response from Samsung USBy R&R Team, March 30, 2026
Hello Hero78, thank you for your feedback on your Samsung Galaxy S26. We are pleased to hear that you are happy with the display quality, and enhanced camera quality of your new device. We have provided links to articles to help you maximize the battery life of your device, if the battery is not maximizing automatically to your consumption habits as intended. We have also shared a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on March 29, 2026
Posted by: Mixnstix
[This review was collected as part of a promotion.] This phone is fast efficient great camera . Only setback or negitive i have is how very delicate it is wish it was more rugged and there were more choices for cheaper but through protection
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a good product.
on March 29, 2026
Posted by: Theone4202470
[This review was collected as part of a promotion.] Everything works great love this phone. It makes life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome
on March 28, 2026
Posted by: Mamac22
[This review was collected as part of a promotion.] This device is awesome and i love the camera takes really nice photos! Smaller than i usually have but mighty. The galaxy ai is a godsent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful phone
on March 28, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] This phone is the best I've ever had it's processing speed is through the roof the galaxy Ai works like a dream it makes my photos look 10x better and it overall is one of the best phones to have
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Upgrade
on March 28, 2026
Posted by: ValuedCustomer
[This review was collected as part of a promotion.] I recently upgraded from the Galaxy S22 to the new S26, and the difference has been noticeable right away. The performance is faster and smoother across the board, whether I’m switching between apps, streaming, or handling work tasks throughout the day.
The battery life is a big improvement for me. With the S22 I was often watching the charge by late afternoon, but the S26 easily gets me through a full day with room to spare.
Galaxy AI has been a standout feature. I’ve found it genuinely useful for things like summarizing content, helping draft messages, and improving photos. It feels practical, not gimmicky, and fits naturally into how I use the phone.
The display is sharp and bright, and the camera quality continues to impress, especially in lower light. Overall, this feels like a solid, worthwhile upgrade that improves everyday use in a meaningful way.
The battery life is a big improvement for me. With the S22 I was often watching the charge by late afternoon, but the S26 easily gets me through a full day with room to spare.
Galaxy AI has been a standout feature. I’ve found it genuinely useful for things like summarizing content, helping draft messages, and improving photos. It feels practical, not gimmicky, and fits naturally into how I use the phone.
The display is sharp and bright, and the camera quality continues to impress, especially in lower light. Overall, this feels like a solid, worthwhile upgrade that improves everyday use in a meaningful way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on March 28, 2026
Posted by: Ellen
from Fairfield CA
Great product and this is the second Samsung I have purchased.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good, but would like more.
on March 28, 2026
Posted by: Acetate
[This review was collected as part of a promotion.] Changed from S20FE to S26.
overall satisfied with the battery and camera. Some features were not intuitive to use including Galaxy AI features, but I think once I get used to the phone, it will be useful.
overall satisfied with the battery and camera. Some features were not intuitive to use including Galaxy AI features, but I think once I get used to the phone, it will be useful.
Value
4
Written by a customer while visiting Samsung US