Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
861
4 Stars
167
3 Stars
39
2 Stars
10
1 Star
6
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
I enjoy the features and design of the S26
on June 29, 2026
Posted by: mcmike
[This review was collected as part of a promotion.] AI GALAXY helped me enhance the use of my stereo equipment. It now sounds 100% better!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s26
on June 29, 2026
Posted by: Spirituallyawakened
[This review was collected as part of a promotion.] I always had a samsung phone. Its been at least 25 years. The s26 is just the right size. It has all the features I need and use the most. I absolutely love the new powder blue color. The camera takes very clear pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This phone sucks.
on June 29, 2026
Posted by: Rdwelch
[This review was collected as part of a promotion.] This phone sucks. My 24 and 25 had way better battery life. This one is always doing something stupid or freezing up. When you to a newer model it should perform better and not worse than previous modles
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hello Rdwelch, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We know how distressing it can be when your new device is not meeting your expectations, or not functioning as expected. We have provided links to guides to help you maximize the battery, and resolve the experiences you mention with occasional freezing. We have also provided a link to the Samsung Support Team to assist you if you have questions, or you continue to experience these frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
The galaxy S26 snitch
on June 29, 2026
Posted by: Librahealers222
[This review was collected as part of a promotion.] I must start by saying this is a strong and beautiful phone. The screen size is perfect, the layout is impeccable. This phone has amazing features with its galaxy AI and amazing picture quality as well as speed. The pros to this phone are definitely outweigh the cons.
On the flip side also had been a few things that have brought concerns and also wonder. Ive noted that the heat from thid device is much higher then any ive ever owned. This will get hot enough to pull away fron your face especially during long phone calls. Also noted the phone tuning on as if activating when it is charging with no reasons. On that note charging, takes forever it feels like to charge. Once it is it will last as long as its not run completely dead. BE warned if you do run it down to no charge from that point the possibility of the charging being lost faster exponentially increases regardless of precautions.
In all great phone great quality pictures would definitely pick again. The proce was even better 8 .5 out of 10
On the flip side also had been a few things that have brought concerns and also wonder. Ive noted that the heat from thid device is much higher then any ive ever owned. This will get hot enough to pull away fron your face especially during long phone calls. Also noted the phone tuning on as if activating when it is charging with no reasons. On that note charging, takes forever it feels like to charge. Once it is it will last as long as its not run completely dead. BE warned if you do run it down to no charge from that point the possibility of the charging being lost faster exponentially increases regardless of precautions.
In all great phone great quality pictures would definitely pick again. The proce was even better 8 .5 out of 10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice updated features for AI
on June 29, 2026
Posted by: LoveAI
[This review was collected as part of a promotion.] I like the new Galaxy AI features of my S26. It's definitely an upgrade from my previous phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Really enjoy the new s26
on June 29, 2026
Posted by: Samsunguser
[This review was collected as part of a promotion.] I currently had the Samsung s20 and really liked that phone but when I started to do research on getting a new phone the galaxy s26 was the only phone I would switch for. The new features that allow you to change the look and feel of the phone it balances the right amount of ram and storage in which you can use more ram if needed, the galaxy ai is great you can ask anything or how to do something and it's fast and pretty accurate you can also play around and create your own background home and app screen. With the galaxy Ai you can create greetings cards, emojis, stickers, and movies, and just drawings. I've had the phone about a month now and still finding new things. Overall I think one of the best things and perhaps one of the main reasons I got the new phone is because Samsung offers free updates for the phone for 7yrs which means it should run well and last a long while If I do not plan on getting a new phone anytime soon. Overall if your in a lower S model below 25 I would recommend getting it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I ever owned
on June 29, 2026
Posted by: Snowman
[This review was collected as part of a promotion.] I am quite pleased with my phone. I'm still learning everything this phone is capable of doing. So many features available and security is the best I ever had. I'm still learning and using Ai only makes it easier and better. I can't wait for the next generation of smartphones to come out and see how much more technology can increase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection!
on June 29, 2026
Posted by: Osmart4
[This review was collected as part of a promotion.] I purchased an Galaxy S26 wanting 5G. It is amazing. Lightening fast. Great graphics and resolution. Long battery life. It even has Galaxy AI which I don't think I could live without now. I'm a naturally inquistisitive person and it has all the answers. Don't think I could have asked for a better product!
Value
5
Written by a customer while visiting Samsung US