Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
Great upgrade!
on April 28, 2026
Posted by: BikeMrazek
[This review was collected as part of a promotion.] The S26 had been a great upgrade. Have been able use GalaxyAI to help in more ways than I thought I could. Phone has a great battery life for all of my work tasks and streaming when I am relaxing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is very fun to use.
on April 28, 2026
Posted by: bokfugirl
[This review was collected as part of a promotion.] I bought this phone as an upgrade. It is incredible and easy to use. Learning the new features was not difficult to do.
I use it for my personal use. The photos are clear. Videos are easy.
I use it for my personal use. The photos are clear. Videos are easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera quality, loud speaker , moves swiftly
on April 27, 2026
Posted by: Jdiddy1983
[This review was collected as part of a promotion.] Galaxy26 is the best great features , great battery life, charges quickly and takes great pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty nice
on April 27, 2026
Posted by: SamsungCust
[This review was collected as part of a promotion.] I use my phone to manage my busy household schedule, bills, & kids. So being linked to the family thru the apps is nice. Recently upgrase from an S21 to S26. Most of the upgrades are premium. AI helps me edit photo, manage my emails, and the rest of my digital network.
There are a few glitches that could be improved on. But mostly I'm happy with the new features and options
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Review of Galaxy s26
on April 27, 2026
Posted by: DancingHeart
[This review was collected as part of a promotion.] I purchased Galaxy A26 because my Galaxy S20 had maxed out on storage memory, although I also had a SD card installed. The S20 wouldn't take photos anymore nor download any apps, therefore I rushed to purchase a new phone before I lost all my photos and/or data. I was not aware of the noticeable differences between A26 versions. Having vision challenges, the A26 is much smaller and difficult to read. In addition, although I do not use the phone to make calls or text, (because I don't like this phone),
the battery does not keep a charge. Worst yet, it takes an abnormally long time to reach 100% charge regardless if it's 35% or 55% battery level. What's amazing is that this is a problem even using a super fast charger . It takes longer to reach 100% battery level than even my old S20+. The plain A26 is very difficult to type on since its small. The camera does not take sharp pictures like other models. Last, it is disturbing that all promotions and/or accessories highly promote all the other A26 models, but not the plain A26. I strongly regret buying this phone but now have to pay it off.
the battery does not keep a charge. Worst yet, it takes an abnormally long time to reach 100% charge regardless if it's 35% or 55% battery level. What's amazing is that this is a problem even using a super fast charger . It takes longer to reach 100% battery level than even my old S20+. The plain A26 is very difficult to type on since its small. The camera does not take sharp pictures like other models. Last, it is disturbing that all promotions and/or accessories highly promote all the other A26 models, but not the plain A26. I strongly regret buying this phone but now have to pay it off.
Value
2
Response from Samsung USBy R&R Team, April 28, 2026
Hello DancingHeart, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We know that upgrading to a new device can come with some frustration as you discover the changes, and work to align the settings to your preferences. We have provided a link to the complete manual for your device to help you with different settings including the ability to enlarge the text if you are experiencing frustration with reading on your device. We have also provided links to resources to help you maximize the battery life and charging speed of your device. Lastly, we have provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love My Samsung Phone
on April 27, 2026
Posted by: nanajo6
[This review was collected as part of a promotion.] My Samsung phone is the best one yet. I am a senior so it took me a little longer to figure out all the ins and out. But once I did, I have become to call it my best friend. I use it for everything. Banking, shopping, messages, medical records, recipes & of course playing games. My only complaint is that when I speak my messages. It doesn't leave enough space between sentences. When this happens, my message gets sent with an advertisement. Can't figure out how to get rid of this. Everything else is great. I've always been a Samsung customer and will continue to be. It's a must have in my life. I'm getting used to using Ai. It actually is fun & has been very helpful. Plus the fact that google can answer any question that I ever have, and I trust her answers. Another favorite thing is how I can video call with my grandchildren.In the pictures are so clear.They look like they're right here with me which is special to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New phone been 5 yrs
on April 27, 2026
Posted by: Sunshine
[This review was collected as part of a promotion.] S26 my newest phone in 5 years. Came from Samsung Note9.
I enjoy Samsung I like the newest voicemail to text it is a really good experience.
I'm still figuring out how applications work, especially since my contacts aren't receiving my texts.
Galaxy AI is a practice makes perfect. Still experimenting, but enjoy it.
I enjoy Samsung I like the newest voicemail to text it is a really good experience.
I'm still figuring out how applications work, especially since my contacts aren't receiving my texts.
Galaxy AI is a practice makes perfect. Still experimenting, but enjoy it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Lilac Wolf and Stuff Review
on April 27, 2026
Posted by: LilacWolf
[This review was collected as part of a promotion.] I haven't really tested the Galaxy AI yet. But the phone is phenomenal. The camera is great. It fits with all my Google apps. And the way it works with my Samsung Tablet and watch. I am really so happy with Damsung right now. It's the cadillac of android phones, for sure. Look at what a great photo it took of my babies.
Value
5
Written by a customer while visiting Samsung US