Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(954 Reviews)
Open Ratings Snapshot
Rating breakdown 954 reviews
5 Stars
758
4 Stars
149
3 Stars
35
2 Stars
9
1 Star
3
78%of customers recommend this product. 
(
7 out of 9
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Love this phone
on June 22, 2026
Posted by: ChunLi
[This review was collected as part of a promotion.] I love this phone saved my life. I love my phone best one ive ever bought
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Been a while!
on June 23, 2026
Posted by: JRumrell
[This review was collected as part of a promotion.] Now coming back to Galaxy with GalaxyAI has definitely been a game changer. Still getting familiar with everything new as well as the other. But definitely a great upgrade.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey there JRumrell, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are enjoying your new device after some time away. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the full manual for your device to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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