Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7
(954 Reviews)
Rating breakdown 954 reviews
5 Stars
758
4 Stars
149
3 Stars
35
2 Stars
9
1 Star
3
78%of customers recommend this product.
(
7 out of
9)
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5
I love how clear the screen is and it's features
on June 13, 2026
Posted by: KLTMom4
[This review was collected as part of a promotion.] I just received my phone and few days ago so, I'm still learning how to use it. I am sure that I will get to use the Galaxy AI feature soon. So far I'm loving it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super design and light weight
on June 14, 2026
Posted by: Tiger9999
[This review was collected as part of a promotion.] Best Ai phone with sleek design loved it. The sky blue colour is the best
Value
5
Response from Samsung USBy R&R Team, June 15, 2026
Hi Tiger9999, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26. We love hearing how pleased you are with the design and usage of your new device, and that you are finding it pleasing to look at every day. We have provided links to resources to help you fully discover the capabilities of your device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade but I miss one of the old features
on June 15, 2026
Posted by: Holden
from New Zealand
Over all great upgrade, but I was let down when I wanted to use the s pen for photos and also swipe actions and then looked it up and they removed the s pen features on the newer models I was very disappointed.
Features
4
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new phone
on June 16, 2026
Posted by: Willyd87
[This review was collected as part of a promotion.] Just got the 26 and I couldn't be happier there are just new things everywhere little things as you explore I highly recommend
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Willyd87, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear that you are loving your new device, and that you are having such an enjoyable time exploring the full capabilities. We have provided a link to the full manual to assist you with your exploration, and aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good
on June 17, 2026
Posted by: EVILEMPEROR
[This review was collected as part of a promotion.] It's a good phone. Night mode photos from the front camera is clear. The only thing I have a problem with the notifications all being the same including text messages. That suck but I also just might need more time to mess around to figure it out. Definitely way more storage than my last phone. Overall it's a pretty good phone in my opinion.
Value
4
Response from Samsung USBy R&R Team, June 18, 2026
Hey there Evilemperor, thank you for sharing your feedback on your Samsung Galaxy S26. We are happy to hear that you have been so pleased with the enhanced features and capabilities of your device thus far. We have provided a link to the complete manual to help you customize your device to your needs and wants. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
This product is almost elite
on June 19, 2026
Posted by: Clamgergsey
[This review was collected as part of a promotion.] The weight and size of the phone is comfortable, even in one hand mode. Alot of features the phone comes with, Samsung, made sure to give you that fun new phone feel that never dissapoints. Camera is pretty good until you zoom in on things further away so that should be worked on. Speakers are still good evennafter 6 months. No delays, lag, etc when it comes to the touch screen or facial recognition. Overall this phone gets a 4 out of 5 ONLY because the ultra is the only one with the privacy screen that comes with the phone. Not fair Samsung, not fair lol.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product awesome processing
on June 20, 2026
Posted by: Love2dunkin
[This review was collected as part of a promotion.] I absolutely love my samsung galaxy 26 it has a good operating system with the processor it's a good size, it's sturdy also comes with nox protection, which is awesome. The AI on the phone works amazing.It helps so much.I highly recommend this product.Samsung galaxy 26
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26. Faster, better camera, and sharper.
on June 22, 2026
Posted by: SkyPilot715
[This review was collected as part of a promotion.] I have used my new Samsung S26 for over 3 months now. I really love it and I am glad I upgraded when I did. The most noticeable differences are it is much faster and the screen and camera is a lot sharper and clearer. There is no lag when I am scrolling or switch between App, etc. The settings are organized well and I can easily find what I am looking for. Support for WiFi 7 is also very beneficial.
Samsung has drastically improved the sound quality over my old phone. I can hear calls, notifications, and music and videos are clear and sharp. I am older with some hearing loss, so that is very beneficial for me. The camera photo and video quality is excellent, so I hardly use my DSLR anymore. I can get great photos and videos, even in low light, with sharp, clear details. The S26 has added many functions that allow me to really unleash my creative side.
I especially like the Galaxy AI and how I can make my daily tasks much simpler and easier for me, saving time and frustration. My photos come out a lot brighter and enhanced to look more professional. I don't have to worry about missing the perfect shot or video.
Overall, I couldn't be happier with my Samsung Galaxy S26. This is a beautiful phone and lived up to everything that I expected. I would highly recommend the S26 and feel it would make a great gift for anyone special.
Value
5
Written by a customer while visiting Samsung US