Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Black (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,504 Reviews)
Open Ratings Snapshot
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product. 
(
9 out of 11
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 256GB - Black (Verizon)
Customer Rating
5 out of 5
5
Still learning, but love it so far.
on May 19, 2026
Posted by: CupCakeLady
[This review was collected as part of a promotion.] Just upgraded from an s22 last evening, so am still learning the new phone, getting everything in order. Very similar to the s22 of course, mostly just trying to figure out Gemini and Galaxy AI, as i never used them on my s22. I also added a smart watch so that's been a process as I've never owned one of them either. But enjoying both so far. Definitely pro- samsung products and always will be.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10 out of 10
on May 18, 2026
Posted by: Droidsarexool
[This review was collected as part of a promotion.] Perfect size phone. Quick access. Super fast. Galaxy AI is super cool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Mostly awesome
on May 18, 2026
Posted by: GalaxyChic
[This review was collected as part of a promotion.] I love my phone however when I swipe down to see my at a. Glance notifications it pulls down my settings. The new flashlight is not as bright as the S10.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 19, 2026
Hi there GalaxyChic, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall happy with the usage of your device. We know upgrading to a new device can take time to adjust to the ways the software and features have been changed from what you have been accustomed to in the past. We have provided a link to the complete manual to help you customize your device to your preferences, and discover the changes that have been made. We have also provided a link to the Samsung Support Team to assist you if you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best device for me
on May 18, 2026
Posted by: Katzanova1
[This review was collected as part of a promotion.] Since getting this phone it has all the features from AI to Gemini to excellent camera,clear small and compact for its design mine is in black light weight. No hiccups excellent price traded my other phone for a upgrade and it's well deserved. Definitely recommend anyone who wants a simple phone get this one.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2026
Hey Katzanova1, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are so pleased with the enhanced features of Galaxy AI on your device, and that it feels light and comfortable in your hand. We have provided a link to the Samsung Support Team to assist you if any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy AI Forever
on May 18, 2026
Posted by: LoveGalaxyS26
[This review was collected as part of a promotion.] I absolutely love the new Samsung S26. The Galaxy AI feature is awesome and functionality amazing. No need to go to different platforms to do anything. I love the control it gives you.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleak, great camera. Love it.
on May 18, 2026
Posted by: Loveit
[This review was collected as part of a promotion.] The S26 and galaxy buds get me through the day with music, podcasts or plain old streaming.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 19, 2026
Hi there Loveit, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are so happy to hear how much your device has been a great addition to your daily activities and tasks. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone does everything I need it to do
on May 18, 2026
Posted by: Worksoutside
[This review was collected as part of a promotion.] Phone does everything I need it to do. It makes scheduling my day much simpler and the galaxy ai makes setting reminders easy so I dont forget things. I also like how well it works paired with my watch 8
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for Life!!!
on May 18, 2026
Posted by: PurrrtyGirl83
[This review was collected as part of a promotion.] Samsung has done it again! I love my new Samsung Galaxy S26! The features make my daily routine so much easier! The overall functionality of this phone is A1!!! The Galaxy AI feature is amazing for folks like me on the go! It's like having a personal assistant! I would definitely recommend this product!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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