Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Sky Blue (Verizon)
Average customer rating
4.7
(1,504 Reviews)
Rating breakdown 1,504 reviews
5 Stars
1,201
4 Stars
231
3 Stars
52
2 Stars
13
1 Star
7
82%of customers recommend this product.
(
9 out of
11)
Customer Reviews for Samsung - Galaxy S26 256GB - Sky Blue (Verizon)
Customer Rating
5
Best Phone
on June 24, 2026
Posted by: Firebirdgirl
[This review was collected as part of a promotion.] The s26 has been my favorite phone. The battery lasts me all day!! That is important for me when I attend car shows. The phone is also incredibly fast. I love watching shows and playing games due to the speed. Galaxy AI helps me get great photos!
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey Firebirdgirl, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are thrilled to hear that you are loving your new device more than any previous device you've had, and that the battery keeps up with your needs, that it processes fast during your usage especially your gaming, and that Galaxy AI has made capturing amazing photos and videos a breeze. Please, reach out to us again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Been a while!
on June 23, 2026
Posted by: JRumrell
[This review was collected as part of a promotion.] Now coming back to Galaxy with GalaxyAI has definitely been a game changer. Still getting familiar with everything new as well as the other. But definitely a great upgrade.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey there JRumrell, we appreciate you sharing your experience of your Samsung Galaxy S26 with us. We are so happy to hear that you are enjoying your new device after some time away. We have provided a link to an article to help you fully explore the capabilities of Galaxy AI and integrate them in to your usage. We have also provided a link to the full manual for your device to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
This product is amaizing
on June 22, 2026
Posted by: L1l14587
[This review was collected as part of a promotion.] I recently received my new Samsung S26, and I am very impressed with the device. Compared to the other Samsung S26 models, I particularly appreciate its more compact size, which suits my preferences perfectly.
The Galaxy AI features have been extremely helpful and have made my daily tasks much easier by quickly providing the information I need.
However, I have noticed one issue that does not seem to be working as expected. Samsung Pass is currently unable to save my passwords and displays a message indicating that the service is temporarily unavailable.
Value
4
Response from Samsung USBy R&R Team, June 23, 2026
Hi there L1l14587, thank you for your feedback on your Ssamsung Galaxy S26. We are pleased to hear that you are happy with the design of your device, and the capabilities of Galaxy AI. We have provided a link to an article to hep you with apps not operating as intended. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
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App is crashing or not working on Samsung phone or tablet
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Written by a customer while visiting Samsung US
Customer Rating
5
More than I expected
on June 22, 2026
Posted by: AKB0522
[This review was collected as part of a promotion.] I have always loved my Samsung devices and needed an upgrade so decided on the S26. The Galaxy AI makes this device a great choice. I'm still learning all of the options but the main reason I wanted an S series was to be able to use my Galaxy buds to the fullest extent. It pairs well with all of my Samsung devices and the camera is amazing!
Value
5
Response from Samsung USBy R&R Team, June 23, 2026
Hi there AKB0522, we appreciate you sharing your thoughts about your Samsung Galaxy S26 with us. We are happy to hear that you are pleased with your new device, that it fits so well in to your ecosystem of other devices, and that the exploration has been enjoyable for you thus far. We have provided a link to an article to help you with the full capabilities of Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Samsung Community
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my S26. Faster, better camera, and sharper.
on June 22, 2026
Posted by: SkyPilot715
[This review was collected as part of a promotion.] I have used my new Samsung S26 for over 3 months now. I really love it and I am glad I upgraded when I did. The most noticeable differences are it is much faster and the screen and camera is a lot sharper and clearer. There is no lag when I am scrolling or switch between App, etc. The settings are organized well and I can easily find what I am looking for. Support for WiFi 7 is also very beneficial.
Samsung has drastically improved the sound quality over my old phone. I can hear calls, notifications, and music and videos are clear and sharp. I am older with some hearing loss, so that is very beneficial for me. The camera photo and video quality is excellent, so I hardly use my DSLR anymore. I can get great photos and videos, even in low light, with sharp, clear details. The S26 has added many functions that allow me to really unleash my creative side.
I especially like the Galaxy AI and how I can make my daily tasks much simpler and easier for me, saving time and frustration. My photos come out a lot brighter and enhanced to look more professional. I don't have to worry about missing the perfect shot or video.
Overall, I couldn't be happier with my Samsung Galaxy S26. This is a beautiful phone and lived up to everything that I expected. I would highly recommend the S26 and feel it would make a great gift for anyone special.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey SkyPilot715, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26. We are thrilled to hear that you are finding this device to be so amazing for a large range of daily tasks, and that it has all of the updates you could possibly want for your usage. Please, don't hesitate to reach out to us again in the future if you have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 22, 2026
Posted by: ChunLi
[This review was collected as part of a promotion.] I love this phone saved my life. I love my phone best one ive ever bought
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hi there ChunLi, thank you for sharing your feedback on your Samsung Galaxy S26. We are thrilled to hear how much you love your new device, and that it feels like the best one you've ever gotten. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 20, 2026
Posted by: DogMom
[This review was collected as part of a promotion.] I love my new Galaxy phone, it feels perfect in my hand and the features are incredible. It takes great photos even though I have a muscle problem, it takes photos that aren't too fuzzy the way other phones always have. The Galaxy AI is so interesting and the tutorial is very good.
I'm 70 years old and I didn't think I wanted a "fancy" phone but I was so wrong. I'm so delighted with this purchase.
I'm 70 years old and I didn't think I wanted a "fancy" phone but I was so wrong. I'm so delighted with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product awesome processing
on June 20, 2026
Posted by: Love2dunkin
[This review was collected as part of a promotion.] I absolutely love my samsung galaxy 26 it has a good operating system with the processor it's a good size, it's sturdy also comes with nox protection, which is awesome. The AI on the phone works amazing.It helps so much.I highly recommend this product.Samsung galaxy 26
Value
5
Written by a customer while visiting Samsung US