Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Sky Blue (Verizon)
Average customer rating
4.7 out of 5
4.7
(1,083 Reviews)
Open Ratings Snapshot
Rating breakdown 1,083 reviews
5 Stars
861
4 Stars
167
3 Stars
39
2 Stars
10
1 Star
6
78%of customers recommend this product. 
(
7 out of 9
)
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Customer Reviews for Samsung - Galaxy S26 256GB - Sky Blue (Verizon)
Customer Rating
5 out of 5
5
So far loving all the bells and whistles
on March 27, 2026
Posted by: Newuser
[This review was collected as part of a promotion.] Just got these phones for myself and husband. Really liking them so far. Has a lot of features we need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gorgeous phone with great features
on March 27, 2026
Posted by: Solidsnack
[This review was collected as part of a promotion.] The Samsung Galaxy S26 is a game-changer, especially with its powerful Galaxy AI features! The AI-enhanced camera delivers stunning, pro-level photos with ease, while the real-time translator breaks language barriers effortlessly. Galaxy AI also boosts productivity with smart tools like Summarize and Note Assist, making everyday tasks smoother. The sleek design, vibrant display, and long-lasting battery complete the package. If you want a smartphone that's truly ahead of the curve, the Galaxy S26 is an outstanding choice!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Pretty good, but would like more.
on March 28, 2026
Posted by: Acetate
[This review was collected as part of a promotion.] Changed from S20FE to S26.
overall satisfied with the battery and camera. Some features were not intuitive to use including Galaxy AI features, but I think once I get used to the phone, it will be useful.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is a good product.
on March 29, 2026
Posted by: Theone4202470
[This review was collected as part of a promotion.] Everything works great love this phone. It makes life easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
compared to z-flip
on March 30, 2026
Posted by: mikesa
[This review was collected as part of a promotion.] the feel and operation of the S26
has been stellar. screen is clear
migration of apps and data was seamless
extremely happy with my decision to upgrade to this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
S25 vs s26
on March 30, 2026
Posted by: ValenF
[This review was collected as part of a promotion.] The phone is reqlly great but i changed my s25 for this one and there really isn't a big difference between the two phones, its still a really good phone but i was expecting something a bit better that's all
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 31, 2026
Hi ValenF, thank you for sharing your feedback on your Samsung Galaxy S26. We know how disappointing it can be when you have a new device that is not meeting your expectations. We have provided a link to the complete manual for your device to help you maximize your experience with your device, and discover the enhancements and changes that have been made to your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
No new features/ technology, just a $$$$ tag.
on March 30, 2026
Posted by: Tintin
[This review was collected as part of a promotion.] When the flagship galaxy S series was introduced, it had some awesome features at that time. Year after that came S2 with more features and technology and this continued until S6 edge. After that, Samsung just does not believe in going beyond the expectation and coming up with new features/ technologies anymore that truly makes a smartphone smart. When I say features/ technology, I mean video pauses when you don't look at the phone, edge where you can read message vertically, gesture control, and much more (I don't recall the rest as a lot of time that passed and those features went out of my memory) that had been in the versions S6 and below. Now it's just a phone that's an exact same copy of the previous version. The only thing changed is the price. It gotten more expensive with nothing to show for why the price tag is so high.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 31, 2026
Hi there Tintin, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We know how disappointing it can be to feel that features have been removed from your device that have not been replaced by new features. As we evolve in technology we are moving more towards ways to leverage Galaxy AI to streamline many processes, and enhance the experience for our customers through this technology. We have provided a link to the complete manual for your device to help you discover the new features that have been added, and best align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is nice. It jus needs more updates.
on March 30, 2026
Posted by: DREAMFOREVER
[This review was collected as part of a promotion.] It needs more updated features. It is a good phone though.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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