Customer reviews from Samsung US
Samsung - Galaxy S26 256GB - Sky Blue (Verizon)
Average customer rating
4.7
(1,884 Reviews)
Rating breakdown 1,884 reviews
5 Stars
1,501
4 Stars
287
3 Stars
67
2 Stars
18
1 Star
11
71%of customers recommend this product.
(
10 out of
14)
Customer Reviews for Samsung - Galaxy S26 256GB - Sky Blue (Verizon)
Customer Rating
4
Why I Chose the Samsung Galaxy S-26
on September 30, 2026
Posted by: Bernosmojo420
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 because it's camera is excellent and as easy to use as the previous Samsung Galaxy versions also this phone makes it easier to function in life as a combat related disabled veteran who suffers from epilepsy this phone helps me in more than one way. The fact that this phone is easy to learn and experience all the added features and options it offers, someone like me who has seizures can pick up where I left off right before a seizure. I also chose this phone because it is light and weight it is thin in size and it is strong I love my Samsung Galaxy s6!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy S26
on September 30, 2026
Posted by: Joseph
[This review was collected as part of a promotion.] Well all in all its a good device I chose the S26 because it processing speeds that are factory software installed its camera has great features and zoom quality and helps multi-tasking school work, emails, and uploading and downloading is all made easier.
Value
3
Response from Samsung USBy R&R Team, October 1, 2026
Hey Joseph, thank you for sharing your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are overall pleased with the features and capabilities of your device. We have provided a link to the full manual to help you further explore the capabilities and maximize your usage every day. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great AI & Processing, But poor Battery Life
on September 30, 2026
Posted by: Mike
The Samsung Galaxy S26 base model is a impressive phone, and the smart AI features is improved over the years but it doesn't make sense to put a high-end processor in a phone with small battery life, and it persistently overheats but with minor heating which is good, and it is a solid phone overall, but it feels like a minor upgrade that closely mirrors recent generations.
The biggest improvements are the processing speed, and AI capabilities, which offer a major performance leap over previous models, and the display is decent, and clear with a smooth 120Hz refresh rate though it remains essentially the same as last year, and however, day-to-day use is heavily undercut by the battery life, High-demand gaming, which cause the battery to drain rapidly, and the device quickly runs warm under pressure. This makes a phone cooler fan almost always recommended to keep thermals cool, and while the 25W charging speed feels slow when you are constantly needing to top it up its not a serious issue because the phone is going to get charged regardless but if your going on long periods without a charger or without a outlet its unfortunately it won't last long unless your using power saving mode but even then that doesn't do much, and the durability is great especially from the past recent years. And like again with the cameras the same 50MP, 12MP, and 10MP as recent years which is incredibly frustrating because its not really a major improvement.
The biggest improvements are the processing speed, and AI capabilities, which offer a major performance leap over previous models, and the display is decent, and clear with a smooth 120Hz refresh rate though it remains essentially the same as last year, and however, day-to-day use is heavily undercut by the battery life, High-demand gaming, which cause the battery to drain rapidly, and the device quickly runs warm under pressure. This makes a phone cooler fan almost always recommended to keep thermals cool, and while the 25W charging speed feels slow when you are constantly needing to top it up its not a serious issue because the phone is going to get charged regardless but if your going on long periods without a charger or without a outlet its unfortunately it won't last long unless your using power saving mode but even then that doesn't do much, and the durability is great especially from the past recent years. And like again with the cameras the same 50MP, 12MP, and 10MP as recent years which is incredibly frustrating because its not really a major improvement.
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Simply Wonderful Device!
on September 30, 2026
Posted by: Loki9530
[This review was collected as part of a promotion.] I chose the Samsung S26 for it's simplicity. I've always been partial to androids and Samsung especially. I love the great features the phone offers, as well as the interconnectivity with the watches tablet and earbuds. The phone is quick, responsive, and for the price unbeatable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I chose a Samsung s26!!
on September 30, 2026
Posted by: LadyBUG
[This review was collected as part of a promotion.] I CHOSE A SAMSUNG S26 BECAUSE I HAD TO GET A DIFFERENT PHONE BESIDES THE SAMSUNG FLIP. EVERYTIME I GOT A FLIP((LIKE 3-4 TIMES I HAD TO REPLACE IT)) THE SCREEN KEPT BREAKING TO THE POINT I JUST GAVE UP!!! THE S26 IS A SMALL PHONE BUT I LIKE IT LIKE THAT!! I WOULD HAVE LIKED A BIGGER SELECTION IN COLOR THOU BECAUSE I ENDED UP HAVING TO GET A TRADITIONAL BLACK AND I JUST WOULD HAVE REALLY LIKED TO HAVE ONE IN A DIFFERENT COLOR AND NOT HAVE TO DEPEND ON A CASE TO ADD SOME COLOR TO MY PHONE!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fast, sleek, and great for everyday use
on September 30, 2026
Posted by: TechFan2026
[This review was collected as part of a promotion.] I chose the Galaxy S26 after using my old phone for several years, and the upgrade has made a real difference in my daily routine. The screen is bright and sharp, which makes streaming shows and watching sports a great experience, even outdoors. I use it for work emails, video calls, and staying organized with my calendar, and it handles multitasking without any lag.
The camera has been one of my favorite parts. Photos of family gatherings and evening walks come out clear and colorful, and the AI editing tools make it easy to clean up a shot in seconds. I also use the live translation feature when chatting with relatives who speak another language, and it works surprisingly well.
Battery life easily gets me through a full day of browsing, music, and gaming, and charging is quick when I need a top-up. The design feels premium but is still comfortable to hold. Setup was simple, and moving my data over from my old phone took very little time.
I am glad I chose this device. It is responsive, reliable, and fits naturally into both my work and free time.
The camera has been one of my favorite parts. Photos of family gatherings and evening walks come out clear and colorful, and the AI editing tools make it easy to clean up a shot in seconds. I also use the live translation feature when chatting with relatives who speak another language, and it works surprisingly well.
Battery life easily gets me through a full day of browsing, music, and gaming, and charging is quick when I need a top-up. The design feels premium but is still comfortable to hold. Setup was simple, and moving my data over from my old phone took very little time.
I am glad I chose this device. It is responsive, reliable, and fits naturally into both my work and free time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I love this phone
on September 30, 2026
Posted by: Sgraves
[This review was collected as part of a promotion.] I chose this one because I had one before and loved it. I liked how the speaker works. I love how the battery life is great just an overall good great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great phone with great features
on September 30, 2026
Posted by: Greatphone
[This review was collected as part of a promotion.] make everyday tasks a breeze. I can truly say that it's a great phone with great features and I'm glad I chose to get the phone. It's a reliable, powerful flagship that delivers on every front.
Value
5
Written by a customer while visiting Samsung US