Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,508 Reviews)
Rating breakdown 13,508 reviews
5 Stars
11,790
4 Stars
1,367
3 Stars
210
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Galaxy S26 Ultra Camera
on March 31, 2026
Posted by: JDAWG07
[This review was collected as part of a promotion.] The camera has been truly impressive and works beautifully. # 1. The "Bright" Difference (Main Sensor)
The headline spec is the f/1.4 aperture on the 200MP main lens. In person, this translates to a much shallower, more natural "bokeh" (background blur).
The Experience: You don't have to rely on "Portrait Mode" as often. If you take a photo of a coffee cup or a person within 3–5 feet, the background falls away softly and naturally, making photos look less like "phone shots" and more like they were taken on a mirrorless camera. Low Light: This is where the aperture shines. It pulls in nearly 50% more light than the S25 Ultra. Users are reporting that "Night Mode" triggers less frequently because the sensor can simply "see" more without needing long exposures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on March 31, 2026
Posted by: Carlynn
[This review was collected as part of a promotion.] I am not tech savvy. This phone is self guided to set up! And I just followed the promps including my first experience with AI not as difficult as i thought and It is done ! Yea
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far so good.....
on March 31, 2026
Posted by: IndigoEyes
[This review was collected as part of a promotion.] I had my s22 Ultra for over 4 yrs and I was getting a screen burn in for certain icons, but other than that, it's still an amazing phone. I just wanted to see what all the hype was about. So far, so good. It took forever to transfer the data because there's no advice that the cables provide and faster transfer. I had to restart the smart switch app 3 times. I just inboxes this sucker today, so I'm still in the discovery process.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A great phone
on March 31, 2026
Posted by: Operagirl
[This review was collected as part of a promotion.] One of the best phones around the best run i've ever owned
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Hi, for me personally, this is the best phone I've
on March 31, 2026
Posted by: Thebest002
[This review was collected as part of a promotion.] Galaxy AI is the best thing Samsung has added to its phones; they're the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone .. best technology
on March 31, 2026
Posted by: JGARTHW8
[This review was collected as part of a promotion.] I am so impressed with this new S26 Ultra. The new features are exceptional. I love the Galaxy AI .. it is helping me deep dive into my research. Great overall information. The camera is unbelievable. It takes pictures as good as my EOS camera .. the picture point to highlight an area on a photo and get an AI description for where it is and information about the area is state of the art. The security is the best yet. Password storage and auto fill is a life saver .. and of course the stylus is always the best. I am still learning and discovering all the wonderful capabilities this little phone has to offer so my days are filled with all the knowledge. We'll done Samsung ✔️ you have made the crown jewel in cell phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic Phone
on March 31, 2026
Posted by: SamsungGreat4Me
[This review was collected as part of a promotion.] My new Samsung S26 Ultra has been a big improvement over my S24 Ultra. Transferring and setup of my personal and business data and programs went smoothly. The battery is much superior. I use the phone for business and personal emails, accessing financial information, news, shopping and I use Galaxy AI for researching a variety of questions. I'm learning how to use AI in new ways to get answers and information in far less time. The phone is like having my laptop in my hand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung needs a huge jump
on March 31, 2026
Posted by: PreeSa
[This review was collected as part of a promotion.] Galaxy AI is helpful but if i compare with other products available in the market, i would not prefer it.the usage of it requires more user friendly ways to use it.
Phone is lighter than what i expected even though S26 Ultra is the top of the line phone.
Performance of the phone due to high end chips is really nice. Audio output is commendable.
I am hoping Samsung to change its back side camera island design next year so thatvyge phone doesn't wobble on the table.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello PreeSa, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear you are finding the processing power, and audio to be highlights of this new device. We have provided a link to the complete manual to help you with the features of Galaxy AI you may be finding confusing or complicated to use. We also have some great videos available online to help our customers streamline many different features and uses on their chosen device. We have also shared a link to the Samsung Support Team who can assist you in choosing the best protective case for your device that can also help minimize the wobble you mention experiencing with the camera lenses. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US