Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,470 Reviews)
Rating breakdown 13,470 reviews
5 Stars
11,761
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
The best phone in the Galaxy series
on April 9, 2026
Posted by: chuNche96
[This review was collected as part of a promotion.] With the use of AI you can do many amazing things, it is very good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S26ultra fial to impress
on April 9, 2026
Posted by: Ajb123
[This review was collected as part of a promotion.] The phone really us not all that much better then my s25 ultra it lags frequently when performing basic functions with Ai its really slow most of the time the only positive is charging speed but don't get this phone thinking the Ai is goikg to be next level because its not it sucks
Value
3
Response from Samsung USBy R&R Team, April 10, 2026
Hello Ajb123, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra. We completely understand how important the uninterrupted usage of your device is to you every day. We have provided a link to an article to help you adjust the refresh rate of your device to help maximize the speed of your device. We have also provided a link to an article to help you if your device if freezing while attempting to perform tasks. We have lastly provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your new device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really Great Phone
on April 9, 2026
Posted by: Thanos
[This review was collected as part of a promotion.] I’ve been using this phone for a while now and it’s actually been great. I mostly use it for gaming and watching videos, and the screen looks amazing. It’s super fast and doesn't lag at all, even when I have a bunch of apps open for school stuff. The battery also lasts a long time so I don't have to worry about it dying in the middle of the day. If you want a phone that can handle a lot of gaming and still work perfectly for everyday things, this is definitely it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This s26 ultra is everything
on April 9, 2026
Posted by: alaxico
[This review was collected as part of a promotion.] Best ai phone ever,it just took the s25 and made it supermax
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra Review
on April 9, 2026
Posted by: Ainz99
[This review was collected as part of a promotion.] The S26 Ultra has been a massive improvement compared to my previous phone the S24 Ultra. The newer model has been more smoother especially when using it for daily use. New features has been enjoyable only for the S26 Ultra for example the AI is more improved that it helps me screen calls and help me with things that I need advice on from fixing something minor or just to chat. Especially my video watch and gaming have been improved from both quality and performance. Overall it's been amazing using this phone and the more I mess it the more features I'm able to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on April 9, 2026
Posted by: KAB1AZ
[This review was collected as part of a promotion.] Galaxy AI seems to be improving and becoming a bit more intuitive. I love the addition of the privacy screen as well as making that feature so customizable to exact content and portions of the screen to apply it to.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Well worth the wait!!!
on April 9, 2026
Posted by: AJ1982
[This review was collected as part of a promotion.] I am a Samsung girly and I absolutely love this new model. From the camera to the audio, there is so much to do and oh so much more. This phone has a long battery life. I normally begin to use my phone at 6 am and do not have a need to charge it until 10 pm. Run don't walk to get this phone!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade
on April 9, 2026
Posted by: Purplelover
[This review was collected as part of a promotion.] I upgraded from an S21 and love that it is very similar but with way better features, like Galaxy AI. I have been a bit wary of AI in general but since the phone has it integrated, there is no escaping it so mind as well embrace it. I love it so far, big plus that it is purple. I went from a purple S21 to a purple S26, I'm not obsessed I promise, okay maybe a little. Thanks Samsung for bringing purple back.
Value
5
Written by a customer while visiting Samsung US