Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,464 Reviews)
Rating breakdown 13,464 reviews
5 Stars
11,755
4 Stars
1,359
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
LOVE THIS PHONE
on April 13, 2026
Posted by: LoverofSamsung
[This review was collected as part of a promotion.] I absolutely love this phone. The Samsung 26 Ultra is by far m
My favorite phone that I have ever had. I love the clear screens and it is so fast. I was like wow. So fast. And so much to do on the phone.
My guy is an AI fanatic and he has shown me some really cool stuff about AI on the Samsung 26 Ultra.
My favorite phone that I have ever had. I love the clear screens and it is so fast. I was like wow. So fast. And so much to do on the phone.
My guy is an AI fanatic and he has shown me some really cool stuff about AI on the Samsung 26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I expected more
on April 13, 2026
Posted by: belindajim
[This review was collected as part of a promotion.] I've had S series since the 21 and all of them have been intuitive and easy to pair with the buds, with my car... but the S26 is a nightmare, the new galaxy buds disconnect all the time and is the same with the car. Something is happening with the interaction with Spotify and I can't even skip a song. I'm very frustrated. The AI function is good though.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there Belindajim, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important the uninterrupted connection of your device to your earbuds and your car are to you every day. We have provided links to articles to help you troubleshoot the Bluetooth connection of your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
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Samsung Community
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Facebook
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Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Galaxy Buds disconnect from phone often
https://www.samsung.com/us/support/troubleshooting/TSG01208805/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent performance and Galaxy AI features
on April 13, 2026
Posted by: Jedeliz
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has become an essential part of my daily routine, especially for work and staying organized. The display is incredibly sharp for streaming and gaming, but where it really shines is the integration of Galaxy AI. I use the AI features constantly to summarize notes and improve my productivity throughout the day. The battery life is reliable, and the camera quality remains top-tier for capturing photos in any lighting. It is a powerful, versatile device that handles everything I throw at it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User friendly/Easy transition from S25 ultra
on April 13, 2026
Posted by: Jamison
[This review was collected as part of a promotion.] Smooth transition from 25 ultra to 26 ultra. Love the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on April 13, 2026
Posted by: Spazza
[This review was collected as part of a promotion.] I love my new Galaxy S26 Ultra. The design is nice. The photo quality is so clear. The privacy filter is the most intriguing feature of this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMsung is The undisputed Champion
on April 13, 2026
Posted by: Yasatik
[This review was collected as part of a promotion.] Samsung finally did it. They kept the power but fixed the "brick" feel. The new ergonomic rounded corners and 7.9mm profile make this the first Ultra that actually feels good to hold one-handed
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone Has Great Futures And Wonderful Camera
on April 13, 2026
Posted by: XMsBossLadyX
[This review was collected as part of a promotion.] I Love the Galaxy AI thats already built in the phone, comes very handy. My phone works wonderful!! Its very fast no more wait time on downloads or playing games or even streaming!! It runs very smooth has no heating issues. Plus I love the stylist stick that comes with the ultra!! Its so much fun especially if you have kids and they play on your phone all the time. The Camera is a plus also!! Keep it up samsung!! I'm very impressed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just ok I guess
on April 13, 2026
Posted by: GalaxyT
[This review was collected as part of a promotion.] I've had almost every Note/Ultra model except two of them. I like to upgrade every year to see what new features are introduced. I like the way the 26 feels in hand even in a case since it's a little thinner. I don't love the new location of the S-pen because now you have to put it in in the right way. Don't mind how much smaller it is. I don't like that from the front Samsung phones now look almost identical to another brand that we galaxy users stay far away from. I definitely loathe the camera bump out, what was the thought process here?!?! I bought my first ever magsafe case and other accessories and they can't be used because of this. Also, with the phone sitting on the table and tapping the screen, it rocks bad. I have lots of Samsung devices so I wanted seamless connectivity between everything but some things do better/more than others. I do use my phone for smart home control, apps that are part of everyday life like shopping and banking and lots of social media as well as documenting on the website used for my job. One major issue is that Samsung pass won't work (error passkey.401) that's not been able to be fixed. That's a huge headache as I have years of saved passwords I need. I used Galaxy AI to create pics of me and of themes for specific reminders and that was pretty cool. I can't say I have a favorite new feature however. Specs say the camera got better but my pics say otherwise. I've only had the phone for a few weeks of course but we'll see what time holds.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hello GalaxyT, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand that it can take time to adjust to a new device that has been changed from one you've had before. We have provided a link to an article to help you with the apps not operating as intended. We have also provided a link to an article to help you with the different camera features and settings for the best possible photos and videos. We have lastly, provided a link to the Samsung Support Team to assist you if you continue to experience frustrations with your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
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Samsung Community
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Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US