Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(6,725 Reviews)
Rating breakdown 6,725 reviews
5 Stars
5,900
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
42
69%of customers recommend this product.
(
55 out of
80)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Refresh of Samsung's Signature Device
on April 9, 2026
Posted by: MrLazare
[This review was collected as part of a promotion.] I purchased this phone to replace an S23 Ultra and the difference between the two is night and day. The overall appearance of the device is different because of the rounded corners and the flat screen but the pedigree is typical Samsung. The S26 Ultra is blazing fast and is packed full of Galaxy AI features which I find useful. Whatever you need to do there is an AI assistant for that. Bixby is much more functional now that it's integrated with Perplexity. The principal feature on the S26 Ultra is the privacy screen which I thought I would not use. However, I tried activating it for my banking apps and was blown away by how well it works. We don't often get new features which no other phone has so this one is a plus for Samsung. Overall this phone just works so well that I'm impressed every day when I discover a new trick. While I miss the bold angular style of past Ultra devices, the more subtle corners are beginning to grow on me. This phone is why I stick with Samsung year after year. It is simply the best Android phone out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Bluetooth Buggy
on April 9, 2026
Posted by: StillHookedOnSamsungGuy
[This review was collected as part of a promotion.] Very excited when I received phone early. SWITCHED every over. Paired Galaxy Pro 3 earbuds but connection kept failing. Attempted to connect to Uconnect Infotainment on 2024 Jeep Grand Cherokee but was unable. Contacted Samsung Customer Care, tried several troubleshooting tactics but still unable. Returned phone and keeping S25 Ultra which has more storage. Didn't see enough improvements to justify cost of keeping anyway. HOPEFULLY 8.5 makes debut SOON.
Value
2
Response from Samsung USBy R&R Team, April 10, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when your device is not operating as intended or expected. We have provided links to troubleshooting guides we have available to help you with the Bluetooth connection fo your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome, it has great features,
on April 9, 2026
Posted by: Angel46
[This review was collected as part of a promotion.] I love my galaxy s6 ultra, the camera is excellent, anything you can think of to do, this phone is ready. Notes, documents, voice messages. Ai equipped. Lots of storage for my pictures. Everything you could want in a phone and more
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great update
on April 9, 2026
Posted by: Spendmoney
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is a major upgrade in both performance and overall user experience. The battery life is consistently strong and easily lasts through heavy daily use, including gaming. Speaking of gaming, the phone runs all my games smoothly without lag or overheating issues.
The camera system has definitely improved as well, producing sharper and more detailed photos in a variety of conditions. While I haven’t explored every Galaxy AI feature yet, the ones I’ve used so far are impressive. The photo assist tool makes it incredibly easy to remove unwanted background objects, and the results look clean and natural.
One of my favorite features is the call assist function, which does an excellent job filtering and managing spam or unwanted calls—it’s surprisingly useful in everyday life.
Overall, this is a powerful, well-rounded device that delivers on performance, camera quality, and smart features. Highly recommended.
Note: I did use one of the devices AI tools to help refine and polish this review. I say it looks pretty good.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra
on April 9, 2026
Posted by: Supergreen
[This review was collected as part of a promotion.] Best phone i used it every!!!!!!!!!!!!!!!!!!!!!!!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but missing
on April 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I love almost everything except that the spen can no longer take pictures anymore, I used that so much on my s23 ultra. Pretty bummed out but the speed and connectivity of the s26 is superb. The Bluetooth spen is why the 4 stars. Bring it back please
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
NEW PLAYER ON THE BLOCK
on April 9, 2026
Posted by: Alexc245
[This review was collected as part of a promotion.] The S26 ultra brings back some familiarity back into the game. But with a brand new twist and new security features that make it stand out from the competition with the new privacy screen, built into the phone, no more having to spend on privacy screens protectors that dont rwally work most the time , I absolutely love the s26 ultra and the new design, making it a lot sleeker.Slimmer and lighter the s26 ultra definitely worth the price.I recommend it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on April 9, 2026
Posted by: albmoreno10
[This review was collected as part of a promotion.] Galaxy AI offers exceptional call tools, including live translation, and provides excellent support for grammar and texting, in addition to extensive customization options and the privacy display was the ultimate addition to the S26 series
Value
5
Written by a customer while visiting Samsung US